Can't change my privacy settings

Discus and support Can't change my privacy settings in XBoX on Windows to solve the problem; I need to change my privacy settings so voice chat will start working but it wont let me and it keeps asking me to ask my "parent account" for... Discussion in 'XBoX on Windows' started by LesserSphinx, Feb 12, 2019.

  1. LesserSphinx
    LesserSphinx Guest

    Can't change my privacy settings


    I need to change my privacy settings so voice chat will start working but it wont let me and it keeps asking me to ask my "parent account" for permission. Even though I'm the only account linked to this account and on the windows site it displays my account
    as a grown up. Someone know how to fix please. It's been very frustrating. All of this is on Windows 10 PC btw

    :)
     
    LesserSphinx, Feb 12, 2019
    #1
  2. choppyseize Win User

    Can't change my privacy settings

    This is because you're underage or used the wrong age when setting up the account, Unfortunately once an age is set it's permanent. While the system will let you change the age anytime, It only recognizes the age you used when you set up the account. This
    is to prevent kids from just changing their ages to bypass things. You will need your parents help or you will have to send in an age change request form and see what they say.
  3. Kelemvor79 Win User

    Can't change my privacy settings

    in the following link shows you how to do it from pc and xbox https://privacy.microsoft.com/en-us/xbox-one-privacy-and-online-safety
  4. danielc081002 Win User

    Can't change Privacy settings

    I have had my account for ~8 years, but I still do think it's odd that back then I could play multiplayer no problem, but NOW I can't.
  5. ImAice Win User

    Can't change privacy settings

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    If your account is underage you will need to be in a family group as a member and an adult account will be able to change the privacy settings of your account. I suggest to ask an adult to add you so they can manage your settings.

    I hope this helps. Feel free to ask back any questions and keep me posted.
  6. PalmettoBling Win User

    Can't change Privacy settings

Thema:

Can't change my privacy settings

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