cant change my phone number

Discus and support cant change my phone number in XBoX on Consoles to solve the problem; it wont allow me to change my phone number on my xbox account b1032c8c-02b9-471b-a874-b9820c5a96a0 Discussion in 'XBoX on Consoles' started by eg leahy, Dec 18, 2015.

  1. eg leahy
    eg leahy Guest

    cant change my phone number


    it wont allow me to change my phone number on my xbox account

    :)
     
    eg leahy, Dec 18, 2015
    #1
  2. i cant buy games

    help i cant buy games because i change my phone number and wont let me pass
     
    HELLRIDER1983, Dec 18, 2015
    #2
  3. onyxishere
    onyxishere Guest
    onyxishere, Dec 18, 2015
    #3
  4. onyxishere
    onyxishere Guest

    cant change my phone number

    What exactly is happening when you try to change your number?
     
    onyxishere, Dec 19, 2015
    #4
  5. onyxishere Win User

    cant change my phone number

    What exactly is happening when you try to change your number?
  6. Josh With Dosh Win User

    Change my phone number

    Has your query been resolved ?
  7. Nkosana23 Win User

    Change my phone number

    Hi. My name is Brilliant and I am happy to assist you today.

    To remove / add / update a phone number on your Microsoft account:
    1. Go to "Manage how you sign in to Microsoft" and sign in to your account: https://account.live.com/names/Manage

    2. Select "Add phone number" and follow through the process of verifying your contact details and adding it to your account.

    3. You can make the new contact the primary alias by selecting "Make primary".

    4. You’ll then have the option to remove the old email address or phone number from your account.

    Hope this helps resolve your query. Have a great day.
  8. TermedKid191 Win User

    Change my phone number

    I would like to change my old phone number to my new number
  9. ArminatorX Win User

    Change my phone number

    You can change your security info like phone numbers and emails at
    https://account.live.com/Proofs/Manage
    .

    However, unless you have means to verify your old phone number (or other security proofs you already added), it will take 30 days to change your phone number.

    This is to prevent hackers who got your password to add their own phone number or email without prior verification through the existing security proofs.

    Also, while on that page, if you haven't already done so, you should enable Two Step Verification and set up the free Authenticator App on your smartphone as well, to make your account hacking proof.
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