Can't Change my Payment Method to Paypal for my XBOX Live Subscription

Discus and support Can't Change my Payment Method to Paypal for my XBOX Live Subscription in XBoX on Consoles to solve the problem; Trying to manage my payment options and update my account to my valid paypal method. I receive the following error message when doing this.... Discussion in 'XBoX on Consoles' started by robhug-097AE172-4FBE-4358-9538-98B5268A32EE, Mar 2, 2014.

  1. robhug-097AE172-4FBE-4358-9538-98B5268A32EE
    robhug-097AE172-4FBE-4358-9538-98B5268A32EE Guest

    Can't Change my Payment Method to Paypal for my XBOX Live Subscription


    Trying to manage my payment options and update my account to my valid paypal method.

    I receive the following error message when doing this.

    Purchase-Billing-40185



    Any ideas how to overcome this?

    :)
     
    robhug-097AE172-4FBE-4358-9538-98B5268A32EE, Mar 2, 2014
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Mar 2, 2014
    #2
  3. ReplicateAxe3
    ReplicateAxe3 Guest
    Can't add points: Your payment instrument could not be authorized.

    I can't buy points, through the console, or through the website.

    i signed up with paypal for my initial xbox live family subscription.

    i can't use it or any other payment method, I added new cards, nothing works.

    both payment options give this same kind of error:

    Your payment instrument could not be authorized.

    I've reviewed email addresses, I've tried other slight changes that may fail an exact match.

    I can't believe it is this hard to actually add points.
     
    ReplicateAxe3, Mar 2, 2014
    #3
  4. DangerousBard
    DangerousBard Guest

    Can't Change my Payment Method to Paypal for my XBOX Live Subscription

    Hello there,

    I suggest you to contact the Xbox support regarding purchase and billing issues

    support.xbox.com/.../contact-us

    Hope you solve this soon!
     
    DangerousBard, Mar 12, 2014
    #4
  5. SpiffyCorpse Win User

    What's wrong??

    You can't use your Microsoft account as a payment method for a subscription. You need a payment method that supports ongoing payments like a credit card or PayPal.
  6. xbox360italy Win User

    Number next to my Gamertag isn't correct ..(any help)

  7. xbox360italy Win User

    Neither Paypal nor Credit Card payment working for game purchase

  8. xbox360italy Win User

    Can't buy points with credit card or paypal.

  9. xbox360italy Win User

    cant pay via CC or paypal

Thema:

Can't Change my Payment Method to Paypal for my XBOX Live Subscription

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