Cant change my child accounts birthdate

Just know that while you can change the birthdate in the Microsoft profile, you cannot change the date of an Xbox profile. The date that was entered when creating an Xbox account can never be changed. Xbox will always see the birthdate entered at account creation.

Hello, Amanda_288. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Please try to change it using your parent account:

- Using your Microsoft account, sign in to the Microsoft Family page (http://family.microsoft.com/).

- Select Manage my child's profile info.

- Select Edit this child's personal info and then follow the instructions.

Just keep in mind changing the Microsoft child account birthdate does not change the Xbox profile birthdate of the child.

Feel free to ask back any questions and please let me know how it goes.

Actually Mistress Sara is correct.You can change the birthdate now in most regions

windows.microsoft.com/.../child-birthdate-microsoft-account

Hey Xwarrior,

Did this account graduate naturally from a child account to an adult account or was there a birthday change attempt? You can change the birthdate to the Microsoft account but it will not change the birthdate that was entered originally to the Xbox profile.

In other words, a child account will remain a child account until it graduates naturally to an adult account. No way around it.

Hi Defended,

If the account is an adult account, it is unable to be set as a child account. This is why it is not working correctly. You would need to create a totally new account set as child. Reason for this is once a birthdate is put on Xbox.com, it cant be changed
at all. You can change the one on Microsoft but it doesn't change the Xbox date.

Thanks,

Brad