Cant change gamertag

Bought a game yesterday to find out upon launch that I have automatic gamertag. When I tried to change it, it said I have to pay $9.99 to change a gamertag I didn't choose. So I was wondering if there can be anything done since it does say you can change
it once for free if your gamertag is automatically generated.

:)

 

Need your opinion about a couple of gamer profiles

That's the unfortunate thing about where i live (Australia), you cant buy 800msp on it's own. we only sell 1500msp, 2000msp or 3000msp. 1500msp here cost $25.

 

Microsoft: Cant Change Gamertag

Microsoft (Routers): Cant Change Gamertag
Hi

I cant change my gamertag.

Because payment is disabeld on my account.

My parrent can't change the settings.

How can I fix this?

 

Hi,

I think the enforcement team may have forced changed your gamertag because it violated the CoC, you will not be eligible for a free change if a forced change was made.

Go to this website here:
Enforcement

to find out.

 

Hello AbioticCookie30

You do get a free gamertag switch if it is a new account and the gamertag is not one you created.

If your gamertag was created for you when you initially signed up for Xbox (meaning you did not choose it yourself), you can change it one time for free. Additional Xbox gamertag changes cost extra. If you created your own gamertag at signup and want
to change it, you will be charged (fee varies by region and currency). copied from
how to change gamertag .

If was changed by enforcement then yes you would need to pay for another change due to it violated the terms of service.

Thanks

Brad

Xbox Forum team

 

Could it be possible you have an enforcement name change on your account. If you do you wont get a free change and will need to pay the fee to change it as per the code of conduct

 

If enforcement means that I had an inappropriate username than I don't think so since I never chose an inappropriate gamertag. Or any gamertag as far as I know.

 

​Hi Cookie,

As long as the gamertag was not inappropriate, then it is possible to file for a case review. The
enforcement team
will review to have the gamertag changed back to the previous one.

Please visit our
Code of Conduct on the enforcement site to view our rules and polices.

I hope this helps