cant change gamerpic

Is this why i cant change my gamerpic customly

Maybe because of the violation in the past is why you cant change gamerpics now...

Hello, my name is Fernando, an independent consultant. Hope you are doing great. I will be more than happy to help you with your query today.

Go to your profile and click on “personalize” Choose the option “Change player image” Choose the option “Choose a personalized image” and upload the image you want.

Sincerely, Fernando.

They disabled it to help streamline moderation for things like the Enforcement team. The decision is explained briefly in an announcement pinned on the Xbox Support homepage online here: https://beta.support.xbox.com/

Questions about it can most likely be answer by contacting the Support team either through their website or on Twitter.

https://twitter.com/XboxSupport

https://beta.support.xbox.com/contact-us

Why cant i change my xbox pic

Please read the above replies.

Due to the Enforcement Team being understaffed because of the Covid-19 pandemic, they can't keep up with the increased number of people trying to update their Gamerpics.

Each uploaded gamerpic has to be manually moderated and checked if it's suitable to be used on a kid-friendly service.

Since they can't moderate the increased influx of gamerpic changes with so few staff members, they TEMPORARILY disabled the function to change your Gamerpic.

Please wait a few weeks, until the Enforcement team is working at full capacity again, and they'll enable custom Gamerpics again.

Just be patient.