Can’t change gamer pic

Discus and support Can’t change gamer pic in XBoX on Consoles to solve the problem; for some reason for like the last day I can’t change my gamer pic to another custom pic. No matter what pic I try to use it show up as the new pic but... Discussion in 'XBoX on Consoles' started by o Immortal 1 o, Nov 14, 2017.

  1. o Immortal 1 o
    o Immortal 1 o Guest

    Can’t change gamer pic


    for some reason for like the last day I can’t change my gamer pic to another custom pic. No matter what pic I try to use it show up as the new pic but when I open my profile it has the old pic still. Im using the Xbox app on my phone.

    :)
     
    o Immortal 1 o, Nov 14, 2017
    #1
  2. Mr.Questioner
    Mr.Questioner Guest
    Can’t change gamer pic

    i recently got a communications ban on the xbox that lasted 24 hours and it said that during that time i wouldn’t have access to certain features including voice and text chat and also that i wouldn’t be able to edit my profile. So due to the circumstances
    i felt that it was only fair, but now after i have served the 24 hour ban i can’t edit my gamerpic to a custom image, so does anyone know why? And how long this is going to last for please?
     
    Mr.Questioner, Nov 14, 2017
    #2
  3. Arminator
    Arminator Guest
    Can’t change gamer pic

    Have you been able to change the Gamerpic before?

    Be aware, that you can only change your Gamerpic, if your account has reached legal adult age according to the birthdate you entered, when the account was created.

    In case you have changed the birthdate on the Microsoft Account, be aware that the birthdate on the Xbox Gamertag does NOT change with that change on the Microsoft Account.

    So if you created a Gamertag with a birthdate that does NOT make your account 18 years old, you can't change the Gamerpic yet.
     
    Arminator, Nov 14, 2017
    #3
  4. Arminator Win User

    Can’t change gamer pic

    Have you been able to change the Gamerpic before?

    Be aware, that you can only change your Gamerpic, if your account has reached legal adult age according to the birthdate you entered, when the account was created.

    In case you have changed the birthdate on the Microsoft Account, be aware that the birthdate on the Xbox Gamertag does NOT change with that change on the Microsoft Account.

    So if you created a Gamertag with a birthdate that does NOT make your account 18 years old, you can't change the Gamerpic yet.
  5. WPAK Win User

    Can’t change gamer pic

  6. Kyle Behan Win User

    My gamer pic was suspended even though it’s a default one, is there a way I can get this fixed?

    As far as I can tell it’s not eligible for appeal, I’m able to change my gamer pic on the Xbox app, but I can’t message or join parties
  7. Beefy Boi✔️ Win User

    Xbox App Not Letting Me Upload Custom Pic

    What is the point of disabling custom gamer pics? How is it supposed to help with having a better experience on the platform? If anything its quite agitating not being able to change it because you’re stuck with one you have now and if you want to change
    it, you can’t no matter what you do. Is it some sort of way to limit data temporarily due to the big increase in numbers on the platform or what? I’m just confused on why and would like to change my gamer pic aswell.
  8. Beans_578 Win User

    Can't see anyone's custom gamerpic

    I’m having the same issue at the moment, I logged onto my Xbox the other day and my custom gamer pic has been removed and all my friends have default gamer pics, my friends can still see my custom gamer pic but I can’t see anyones

    Edit: I restarted my console and I can see my custom gamer pic but no one elses
Thema:

Can’t change gamer pic

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