cant change credit card

Discus and support cant change credit card in XBoX Games and Apps to solve the problem; I owe 100kr for xbox live on a expired credit card, I cant replace it and pay it off with my new one? ce702111-0f9f-47bb-8d0b-fa10f1751edd Discussion in 'XBoX Games and Apps' started by UnwittingSnail9, Oct 1, 2015.

  1. cant change credit card


    I owe 100kr for xbox live on a expired credit card, I cant replace it and pay it off with my new one?

    :)
     
    UnwittingSnail9, Oct 1, 2015
    #1
  2. Taazifier
    Taazifier Guest
    Use Voucher not credit card.

    I jus brought a $10 voucher its on my account and also my credit card is on my account when I go to buy something it says its going to charge the credit card not the voucher. How can I change that without out removing the credit card? (I have my gold membership
    on my credit card so I cant remove it)
     
    Taazifier, Oct 1, 2015
    #2
  3. error 8c320008

    so my main problem right now is trying to update my credit card info on the xbox but evertime i type in all the correct info and stuff error 8c320008 pops up after i press done so i cant change the expiration date on the credit card so i cant buy anything
    on the xbox.
     
    FaZe Blackouts, Oct 1, 2015
    #3
  4. cant change credit card

    this is so annoying, i have tried everything, but i cant replace the card until the debt is paid with an unexisting card
     
    UnwittingSnail9, Oct 1, 2015
    #4
  5. onyxishere
    onyxishere Guest
    Sorry to hear it. You should be able to add your new card and set it as the primary at commerce.microsoft.com.

    From there you should contact phone support to let them know of the change and to charge the amount owing to that card.

    Phone: 08 58 53 65 24 (+46 8 58 53 65 24 for calls outside Sweden) 020 79 11 33
     
    onyxishere, Oct 2, 2015
    #5
  6. Mister Maka
    Mister Maka Guest
    Hey UnwittingSnail9.

    Sorry to hear about the billing trouble. If you have a billing suspension on your account and you need to add an alternate payment option, you'll need to reach out to Phone or Chat support for billing assistance. You can reach out to them
    over here.
     
    Mister Maka, Nov 1, 2018
    #6
  7. Mister Maka Win User

    cant change credit card

    Hey UnwittingSnail9.

    Sorry to hear about the billing trouble. If you have a billing suspension on your account and you need to add an alternate payment option, you'll need to reach out to Phone or Chat support for billing assistance. You can reach out to them
    over here.
  8. UnwittingSnail9 Win User

    cant change credit card

    this is so annoying, i have tried everything, but i cant replace the card until the debt is paid with an unexisting card
  9. onyxishere Win User

    cant change credit card

    Sorry to hear it. You should be able to add your new card and set it as the primary at commerce.microsoft.com.

    From there you should contact phone support to let them know of the change and to charge the amount owing to that card.

    Phone: 08 58 53 65 24 (+46 8 58 53 65 24 for calls outside Sweden) 020 79 11 33
  10. VampChickSGL Win User

    Help with credit card on the xbox 360

    I too want to remove a credit card from my account...... the card has expired but is still getting charged and my bank is paying it (WTF) , i just want the card removed as my life has changed but i still want my account. Why cant we remove our credit card
    details.....???
  11. Marek J 85 Win User

    PayPal - An error has occurred during the transaction.

    No it does not (region). I have old informaion on PayPal. Region - Slovakia. And I cant change it on PayPal.

    But as I said... I added credit card yesterday. i was bought with my LIVE ID account with that credit card game for my Windows Phone 7.5. I bought Angry Birds and everything works ok.

    But on XBOX LIVE I can't use even that credit card.
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