Cant change child account

Discus and support Cant change child account in XBoX on Consoles to solve the problem; My account on xbox is a child account and my mom is the parent but she died and i cant access her account so am i just supposed to be a child account... Discussion in 'XBoX on Consoles' started by marois2000, Feb 18, 2021.

  1. marois2000
    marois2000 Guest

    Cant change child account


    My account on xbox is a child account and my mom is the parent but she died and i cant access her account so am i just supposed to be a child account forever?

    :)
     
    marois2000, Feb 18, 2021
    #1
  2. TIM0STATIC Win User

    multiplayer restrictions/

    There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.
  3. The Viral Cyrix Win User

    Parents Beware

    Dont use the console as a child minding device. The child must not have a Child account as if you have a child account you cant change anything without the parent account signed n also
  4. Ripins Win User

    Xbox Gamer Picture

    So the parent or guardian cant change the profile pic for the child account? Is that what your saying?
  5. THANOS OPRESSOR Win User

    Xbox Content Restrictions

  6. XBF Brad A Win User

    moving gamertag to another microsoft account

    Hi Defended,

    If the account is an adult account, it is unable to be set as a child account. This is why it is not working correctly. You would need to create a totally new account set as child. Reason for this is once a birthdate is put on Xbox.com, it cant be changed
    at all. You can change the one on Microsoft but it doesn't change the Xbox date.

    Thanks,

    Brad
Thema:

Cant change child account

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