Cant cancel xbox live auto renew

Discus and support Cant cancel xbox live auto renew in XBoX on Consoles to solve the problem; Hello, I recently bought a xbox live gold card to extend my subscription and chose to turn on auto renew to get 1 month free. I then decided to turn... Discussion in 'XBoX on Consoles' started by MetanoI MG, Nov 1, 2017.

  1. MetanoI MG
    MetanoI MG Guest

    Cant cancel xbox live auto renew


    Hello,

    I recently bought a xbox live gold card to extend my subscription and chose to turn on auto renew to get 1 month free.

    I then decided to turn it off but each time I try I get an error that say they encountered an error and I cant do anything else.

    I suppose it is a bug but if there is a solution that can help other people with that problem that would be great, otherwise I will have to call the support since chat seems unavailable.

    Thanks !

    :)
     
    MetanoI MG, Nov 1, 2017
    #1
  2. SupposedYew462
    SupposedYew462 Guest
    Canceling Auto Renewal

    My xbox live renews in two days and I cant cancel auto renew because my security information is updating.

    Why wont it let me cancel.
     
    SupposedYew462, Nov 1, 2017
    #2
  3. Farscape247
    Farscape247 Guest
    Month on us but need credit card

    you cant as it will need to auto renew at the end of that trial unless you cancel, if you want live then use prepay xbox live cards for convenience.
     
    Farscape247, Nov 1, 2017
    #3
  4. Farscape247 Win User

    Month on us but need credit card

    you cant as it will need to auto renew at the end of that trial unless you cancel, if you want live then use prepay xbox live cards for convenience.
  5. Liquid5tranger Win User

    Incorrect windows live ID, and forgotten password.

    No, you cannot cancel auto-renewal over the internet. Please see the following link:

    support.xbox.com/.../cancel-account

    "To turn off auto-renewal or cancel your Xbox LIVE Gold Membership, please call Xbox Support."
  6. Lhynkrix Win User

    Getting a "Server Error in '/' Application." when trying to access my account.

    my friend who is not paying for xbox live can acces it almost instantly, but i cant and im paying for xbox live. all i want to do is cancel the auto renewal so i can pay my bills.
  7. THEOWENKILLER Win User

    big problem need help

    support.xbox.com/.../cancel-xbox-live-gold-subscription

    Turn off auto renew.
  8. MB5656 Win User

    Account has Been suspended. Need help!

    yes you can cancel auto renewal go here:

    support.xbox.com/.../renew-xbox-live-gold-account

    hope that helps :)
Thema:

Cant cancel xbox live auto renew

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