Cant cancel my xbox one repair order. What happens if i don't send my system in?

I cant even send it in for a repair! I have a full warranty! When I try to send in a repair order since thats the only option they want to give me, the website redirects and refreshes itself. And no orders go thru. This is the most incompetent customer
support system i could ever imagine. They have just effectively stolen my money and not given me any recourse or help what-so-ever.

I too had to pay roughly $20 for FedEx to pack up my xbox. Does anyone else remember when Xbox would actually send you that perfect white box to send in a repair? What happened to that?

And I feel ya on the Destiny issue. Frickin ridiculous. They shouldn't be doing a repair. They should just ship out all new xboxes because of the problem if this many people had it. Makes me want to cancel my Destiny pre-order badly, but I think it's too
late now.

the question is that my xbox has a problem that does not start only turns on but does not take me to the main screen remains on an alternate screen that tells me to restart the console or reconfigure everything, and try everything and send my request for
repair to Microsoft, they sent me the shipping label and what it takes to send it that I did a month ago, right now for issues that have been presented I could not send the console to the repair center and when I open the platform where it looks like the process
tells me that the console must be sent within 30 days or the order will be canceled, the 30 days have passed and on the platform it is not seen that it has been canceled and therefore I think that if I send it I run the risk that Do not come back so my question
is this: Do you recommend sending a console to the repair center with the order I already made and which is supposed to have expired or I asked for it myself and request another one?

you need to send your xbox one in for a repair. you can go to xbox support .com to start a service order or you can call xbox support . I sending my xbox one for a repair.

This is what happened. I called support i was told to send it in. I received the shipping label. I sent it as told. 2 days later i was looking at my devises on this site and noticed that out of the 2 xbox ones i have. Someone chose the wrong one and i had
already sent the correct one in for repairs. I talked to 2 people before this happened and a gave the correct serial number each time. I talked to 2 more people after this happened and i gave them the correct serial number each time. SO i cant figure out
why it was assumed that the wrong serial number was the correct one? So now i am sitting here wondering if im going to get my xbox one back fix or replaced or if nothing is going to happen and ill have to send it in again . Even though my warranty runs out
in less than a month. I would really love some answers here. I hope they dont send it back and expect me to redo the repair order and send it back in. That will be another 21 days. Im already missing Destiny's Iron banner that i always group up with my son
and play. I will be missing Halo guardians going live also. No one seems to be able to tell me exactly whats going on.