Cant Buy Xbox Gold Membership

Discus and support Cant Buy Xbox Gold Membership in XBoX on Consoles to solve the problem; Been trying for the last few hours to purchase a xbox gold membership, via xboxone and via my desktop computer, to no avail. I keep getting the error... Discussion in 'XBoX on Consoles' started by ThisAintAGame33, Sep 2, 2016.

  1. Cant Buy Xbox Gold Membership


    Been trying for the last few hours to purchase a xbox gold membership, via xboxone and via my desktop computer, to no avail. I keep getting the error message "NLXiEZSFgke5DFZn.1.1.4.7 2016/09/03 - 02:43:06 UTC" Something happened on our end. Waiting
    a bit might help.

    But waiting "a bit" hasn't helped at all. Frustrating to say the least, as I am unable to play a demo at all without online multiplayer capability.

    Help?

    :)
     
    ThisAintAGame33, Sep 2, 2016
    #1
  2. necro huntr
    necro huntr Guest
    Paypal Doesn't Work On The Aussie Xbox Site

    Cant buy gold membership with paypal but i can buy points for some reason?
     
    necro huntr, Sep 2, 2016
    #2
  3. Lutnie
    Lutnie Guest
    I have Gold but it wont let me play online

    when i go to buy xbox gold it says u already have it so now i cant play eaven tho i have xbl gold membership
     
    Lutnie, Sep 2, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Cant Buy Xbox Gold Membership

    Log in here and see what it says about your subscription. If it shows anything like past due, suspended, canceled, etc... then you will need to contact support directly to get the issue resolved. support.xbox.com/.../contact-us

    Let us know. Good Luck!!
     
    {Parity}, Sep 2, 2016
    #4
  5. Log in where? The link you gave me is back to the support page. I tried to subscribe via the website and it gave me the same type of error message. I have never had an xbox live/gold/whatever subscription in the past, so I doubt it is pass due, suspended,
    etc.
     
    ThisAintAGame33, Sep 2, 2016
    #5
  6. {Parity}
    {Parity} Guest
    {Parity}, Sep 3, 2016
    #6
  7. I'm getting this message to but when I try logging on to my account via the link on my tablet it's full price and not the 20% Off offer price! Can you please fix this issue NOW Microsoft!!!
     
    I M Badger 1976, Sep 3, 2016
    #7
  8. Cant Buy Xbox Gold Membership

    Use the link they gave me. Worked fine. Even better is that it's first month free, rather than a dollar.
     
    ThisAintAGame33, Sep 3, 2016
    #8
  9. NIKES101
    NIKES101 Guest
    I am having the same issue. Do you have a link for UK renew? As it keeps sending me to the US page and I do not have a US credit card. Thanks
     
    NIKES101, Sep 7, 2016
    #9
  10. {Parity}
    {Parity} Guest
    NIKES101 make sure you have your console set to the correct region.
     
    {Parity}, Sep 7, 2016
    #10
  11. EerikAluste
    EerikAluste Guest
    funny is that i cant open a new thread and i'm getting more and more angry at xbox and microsoft over all i sort of have similar issue but mine is that i cant activate my 3month gold gift card on my xbox and not on xbox.com. any usefull help would be realy
    apreciated.

    PS: dont answer with "your account has an open balance." or something like this my account only has the "one drive" and nothing else its valid etc.
     
    EerikAluste, Sep 8, 2016
    #11
  12. ngocphi
    ngocphi Guest
    Any billing issue you use contact xbox support directly we cannot help.with billing issues
     
    ngocphi, Sep 8, 2016
    #12
  13. ngocphi
    ngocphi Guest

    Cant Buy Xbox Gold Membership

    If you bought it from emailed keep.in mind that codes are region specific soma UK code won't work.on a us account
     
    ngocphi, Sep 8, 2016
    #13
  14. EerikAluste
    EerikAluste Guest
    as i sayd there is NO issues with any billings because i DONT have any thus the "PS: dont answer with" it is bought from the shop not via email.

    also i would of taken contackt with support loong time ago if i only could. You have to fill in youre name and i CANT fill it inn as it dosent give me that option just automatically fills in my email and thats it.
     
    EerikAluste, Sep 9, 2016
    #14
  15. Miss Bijoux
    Miss Bijoux Guest
    Hey Mugetsu182 -

    Make sure that you h ave an updated billing address on your
    Microsoft Commerce
    account. When you do, you should be able to reach out to
    support
    directly for any/all billing and/or account related issues as we cannot assist with those here on the forums.

    Apologies for any frustration this may cause.
     
    Miss Bijoux, Oct 31, 2018
    #15
  16. necro huntr Win User

    Paypal Doesn't Work On The Aussie Xbox Site

    Cant buy gold membership with paypal but i can buy points for some reason?
  17. planetchampion Win User

    Subscription

    I would try to play on your old account that was gold on it you cant buy another gold membership
  18. br0ken zero Win User

    Cant buy gold-membership.

    ahh i got the same trouple xD..is it the one for 1$?

    im from california
  19. xYouWillDie Win User

    cant buy gold membership?

    I've been getting the same message for almost a week. I honestly don't think there is a solution. You could try clearing your cache, clearing your billing information(even though it works fine), but nothing ever seems to work. And Ive even tried wth different
    accounts, different credit cards, different internet connections...nada.
  20. Smwutches Win User

    Cant buy gold-membership.

    That error code means you have a billing violation. Go to billing.microsoft.com and make sure your information is correct and up to date and that you don't owe anything. If you can't fix it from there, you'll need to call support and talk to billing.
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Cant Buy Xbox Gold Membership

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