Cant buy vbucks with Microsoft balance in U.S

hey Josef , im using a PC but i dont have an option for buying with microsoft balance im trying to buy Vbucks and some bundles

Thanks for the reply. If the Microsoft account balance is essentially a gift card, is there a way to use that to purchase Vbucks? If not, what can we do to facilitate the purchase of Vbucks (or are we really limited with what that Microsoft account balance can buy us?)?

And would you happen to know why the Xbox all of a sudden wouldn’t accept Vbucks purchases via the usual way (PayPal) and sent my son down the path of having to ask a parent (the purchase the Microsoft credit)?

I have the right balance but it’s not letting me buy the vbucks

I would advise you to got through this link to see if it can help fix the issue Get help with purchase errors | Xbox Support, if you are still unable to make the purchase,

I recommend contacting the support about it, they should be able to assist you with that: Contact us | Xbox Support

Thanks for this.

Exactly as you said, we added money to the account and couldn't find the right way to use that credit.

This was perfect.