Cant buy the Xbox game pass for 1 Euro

Discus and support Cant buy the Xbox game pass for 1 Euro in XBoX Sales and Promo to solve the problem; I tried to buy the xbox game pass promotion for 1€ but it gived me the same error twice, now i can only buy it for 12,99€ with no option for the offer... Discussion in 'XBoX Sales and Promo' started by AccediasGod, Dec 23, 2020.

  1. AccediasGod
    AccediasGod Guest

    Cant buy the Xbox game pass for 1 Euro


    I tried to buy the xbox game pass promotion for 1€ but it gived me the same error twice, now i can only buy it for 12,99€ with no option for the offer of 1€, any way possible to solve this issue?

    :)
     
    AccediasGod, Dec 23, 2020
    #1
  2. KlevsVeglirs Win User

    Failed to subscribe to Game pass 2 times but the payment went through

    No, because I was trying to buy Game Pass 2 times, but it failed. I still do not have Game Pass, but have 3x 1 euro charges.
  3. Ricardo Lechuga Win User

    cant buy game pass for 1 euro with my account balance

    Yes, even being a kid account needs to have a backup payment method to get the offer with the account balance
  4. nordin_805 Win User

    cant buy game pass for 1 euro with my account balance

    hi Ricardo,

    its the kids accound of microsoft family .

    so the kid account also has to add a payment method?
  5. Ricardo Lechuga Win User

    cant buy game pass for 1 euro with my account balance

    Hi Nordin_805! My name is Ricardo an independent advisor ready to help you with this situation!

    To purchase a suscription with account balance it's necessary to add a backup payment method, once you do this you will be able to choose the account balance as payment method
  6. Smwutches Win User

    cant buy game pass for 1 euro with my account balance

    What is the error message you get when you try?
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Cant buy the Xbox game pass for 1 Euro

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