Can't buy the game

Discus and support Can't buy the game in XBoX Sales and Promo to solve the problem; When I make payment with my card I receive this message [img] 333c5578-8cfc-4c08-b881-6983fb88ca14 Discussion in 'XBoX Sales and Promo' started by WorkPurse470068, Jan 13, 2018.

  1. WorkPurse470068
    WorkPurse470068 Guest

    Can't buy the game


    When I make payment with my card I receive this message

    Can't buy the game [​IMG]

    :)
     
    WorkPurse470068, Jan 13, 2018
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Can't buy game

    Make sure that your region account matches your physical location.
     
    M3tal Daz3, Jan 13, 2018
    #2
  3. Anno KSA
    Anno KSA Guest
    Can't buy game

    Hello,

    I'm trying to buy this game for a while no; Unfortunately no luck. All it says " Sorry your purchase cannot be completed at this time. Please try again:

    Can you guys please help me out. I don't understand what the issue is, and what can I do to solve the issue?

    And thanks

    Anmar
     
    Anno KSA, Jan 13, 2018
    #3
  4. Mister Beep
    Mister Beep Guest

    Can't buy the game

    For billing issues, please be sure to reach out to our chat support team so that can properly assist.
    To reach our chat team, go ahead visit our
    Contact Us page. Hope this gets sorted soon!
     
    Mister Beep, Jan 15, 2018
    #4
  5. Smwutches Win User

    Can't buy a game

    The store on the One/website are set up differently than the 360 store. They don't recognize your Microsoft account balance as a valid payment option for 360 content. You would have to make the purchase on a 360 console in order to use your balance.
  6. RealLIVERPOOL1 Win User

    Can't buy a game

    so have I just wasted my money
  7. Francia J. Win User

    Can't buy a game

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Can you please try buying the game through the Microsoft store website itself? Let’s check if there will be an improvement.
  8. Anno KSA Win User

    Can't buy game

    Make sure that your region account matches your physical location.
    still not working!
  9. Smwutches Win User

    Can't buy a game

    You can use it for Xbox One content. Or if you have a friend that still has a 360, make the purchase on their console.
Thema:

Can't buy the game

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