Can’t buy the game but I also already had it?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Is it possible to see the game in your purchases?

https://account.microsoft.com/billing/orders/

If you can see the purchase, try the following on the Xbox:

Excluding profile:

It is easy to remove a Microsoft account from Xbox One console as it is not necessary to sign in to the account. See how:

Press the Xbox  button to open the dashboard.

Select System > Settings > Account > Remove Accounts.

Select the account to be removed, then select Remove to confirm.

When finished, select Close.

Clearing the cache:

Turn off your xbox, remove the source/cable from the socket and leave it like that for 2 minutes, then you can turn it on.

adding the account:

You can add your Microsoft account to any Xbox One console. See how:

Press the Xbox  button to open the dashboard.

Select your gamerpic in the top left corner of the screen, scroll down and select Add New.

Enter the email address of the Microsoft account you want to add and select Enter.

Important Do not select Get a new account unless you want to. By selecting this option, you will create a new Microsoft account. If you've forgotten the email address associated with your Microsoft account, see Lost Account Solution.

Enter the password for the Microsoft account you want to add and select Enter.

Read the Microsoft Service Agreement and Privacy Policy and select I Agree.

Follow the steps to configure Sign-in and Security Options to add your Microsoft account to your Xbox One console.

So does that mean I should not buy FH5 and just buy the game pass like why can’t I get multiplayer in a game that I will be already paying for

I tried buying the game on my mobile device but it says that I can’t buy it because I already have it. Is this just my device or an issue?

I still can’t get online and for some reason I bought this game already and they made me buy it again

If it was acquired from a game or you had to buy it you can’t use it.