Can't buy Live Gold. Can't get anything set-up.

I am setting up a new XBOX One. it wont let me purchase a Gold subscription and I cant get a kids account setup. It says I need a kids email (for a small child, which I set up, but it won't let me in the account until I pay the 50 cents. I can't pay the
fee because it won't take any of my CCards.) I put in the error code, and the site cant figure out the code.

Online support was useless. They said I need to verify the kids account (He stated i should have reviewed some document hidden in the support files....unbelievable). I then go to verify the kids account and they wont do anything until I pay the 50 cents.
AAAAAAHHHHHHHHH.

I then tried to talk to someone. I called and when they called me back, they put me on-hold! Then it just hung up on me.

Gold subscription is a similar circular runaround to no avail.

I have spend hours on this useless POS. Someone call me ASAP or I am getting a different system.

:)

 

Can I share my Gold account?

You can't share a gold membership between accounts.You would have to buy another gold membership if you want to set up another xbox live profile.

 

Can't buy anything

Hey there Hyenas lol,

If you've been working with the phone team with this issue, it's best to continue working with them for resolution. We're unable to assist with billing or account related issues like this over the forums. It's best to give it the full 72hrs to see if the
issue is resolved. If not, you'll want to contact the phone team again. Let us know how it goes!

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