Can't buy gold?

Discus and support Can't buy gold? in XBoX on Consoles to solve the problem; I trpied to purchase a xbox live gold membership on my Xbox one. I entered in all my credit card payment information but then I got an error when I... Discussion in 'XBoX on Consoles' started by bobkitty11234, May 25, 2016.

  1. bobkitty11234
    bobkitty11234 Guest

    Can't buy gold?


    I trpied to purchase a xbox live gold membership on my Xbox one. I entered in all my credit card payment information but then I got an error when I tried to confirm my payment. I checked my information to make sure it was correct. I tried again. Same error.
    Then I tried paying via my paypal account and same error. I then went onto the Xbox website and tried to pay through here and still got the same error! The error code is: Purchase-Billing-40525 184e58d5-bbe4-4cf3-a7e3-c7c429be3277. Is anyone else having this
    issue? Whats causing it?

    :)
     
    bobkitty11234, May 25, 2016
    #1
  2. CapitainDreezy
    CapitainDreezy Guest
    Can't buy

    K9AdzkbRYRJAMJd+5HUg2C.20 that's my error code!!!
     
    CapitainDreezy, May 25, 2016
    #2
  3. LDemiurg
    LDemiurg Guest
    dayz can't buy

    i have only 1 payment method to choose in my region.

    but always had a error to buy DayZ

    other store games i buy like always without problems, only DayZ
     
    LDemiurg, May 25, 2016
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Can't buy gold?

    Verify the billing information associated with your payment option

    Make sure that the billing address for your Microsoft account matches the billing address you use with your credit card company. Also, make sure that your card's expiration date hasn't passed. Here's how:

    Sign in to the Payment & billing page with your Microsoft account.

    Select Billing info, and then review your billing information.

    If there's an error, select Edit profile, and then follow the instructions to update the information. If the previous solutions didn't work, try removing the payment option and then re-adding it to your account:

    Remove the payment option from your account. To remove your payment option online, see Remove a payment option online, select Remove a payment option on the left side of the screen, and then follow the instructions.

    Re-add the payment option to your account.To add a payment option online, see Add a payment option online, and the select Add payment option on the left side of the screen, and then follow the instructions.

    If none of these solutions help I suggest you to contact xbox chat support billing section

    support.xbox.com/.../contact-us
     
    M3tal Daz3, May 25, 2016
    #4
  5. Smwutches Win User

    Can't buy Gold

  6. LegendDolby1986 Win User

    Can't buy Gold

    Hi there you must contact support to get this issue resolved as i think you need to pay the balance with a card, if not try paying your balance with paypal hope this helps
  7. XBF Lance J Win User

    Can't buy Gold

    Hey Devilish,

    Thank you for reaching out! If you haven't already, please head on over to our

    Past Due Balance     site to get rid of the current charges on your account. Depending on the exact issue you might have to get in contact with us; simple visit our
    Xbox Support site to setup a call or live chat with a representative.
  8. VisageOfAnAngel Win User

    Microsoft Account Balance - Beta

    You can't use your Microsoft account to buy Gold just as you couldn't use MSP to buy Gold.
  9. Theisiddeay YT Win User

    i cant buy gold by paying for them with my microsoft points

    You can't buy a gold membership with msp you need to buy them with £ $ ¥ €
Thema:

Can't buy gold?

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