can't buy games

Discus and support can't buy games in XBoX Games and Apps to solve the problem; Hi all, after i had no problem buying games from the XBOX store i started to get the messege that i can't pay with "this" method and i need to... Discussion in 'XBoX Games and Apps' started by eran granot, Nov 16, 2014.

  1. eran granot
    eran granot Guest

    can't buy games


    Hi all,



    after i had no problem buying games from the XBOX store i started to get the messege that i can't pay with "this" method and i need to cange it.

    I always bought with my mastercard and i even added y paypal acount and still nothing.

    For example i had no trouble buying the UFC game. I don't understand what's wrong.

    TNX

    :)
     
    eran granot, Nov 16, 2014
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Can't buy game

    Make sure that your region account matches your physical location.
     
    M3tal Daz3, Nov 16, 2014
    #2
  3. Anno KSA
    Anno KSA Guest
    Can't buy game

    Hello,

    I'm trying to buy this game for a while no; Unfortunately no luck. All it says " Sorry your purchase cannot be completed at this time. Please try again:

    Can you guys please help me out. I don't understand what the issue is, and what can I do to solve the issue?

    And thanks

    Anmar
     
    Anno KSA, Nov 16, 2014
    #3
  4. ImplicitMink393
    ImplicitMink393 Guest

    can't buy games

    i have this problem from 10 dayes
     
    ImplicitMink393, Nov 16, 2014
    #4
  5. Raymondolini
    Raymondolini Guest
    Me too, and the Microsoft online support do not respond...
     
    Raymondolini, Nov 18, 2014
    #5
  6. Contradictions
    Contradictions Guest
    Have you tried purchasing from xbox.com or Smartglass? Is the problem just on your console? I would also suggest checking your payment information here. commerce.microsoft.com/PaymentHub
     
    Contradictions, Nov 18, 2014
    #6
  7. eran granot
    eran granot Guest
    Hi,

    I have tried Xbox.com and had the same problem.

    And there is nothing wrong with my payment method because Amazon ,eBay Ali express has no problem with my PayPal.
     
    eran granot, Nov 22, 2014
    #7
  8. Mister Quimby
    Mister Quimby Guest

    can't buy games

    Hey everyone!

    Sorry to hear about the purchasing issues, if you haven't already go ahead and try the steps that Contradictions has suggested above. If the issue continues to occur I recommend reaching out to phone support from our Contact
    Us     page.
     
    Mister Quimby, Nov 1, 2018
    #8
  9. Smwutches Win User

    Can't buy a game

    The store on the One/website are set up differently than the 360 store. They don't recognize your Microsoft account balance as a valid payment option for 360 content. You would have to make the purchase on a 360 console in order to use your balance.
  10. RealLIVERPOOL1 Win User

    Can't buy a game

    so have I just wasted my money
  11. Francia J. Win User

    Can't buy a game

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Can you please try buying the game through the Microsoft store website itself? Let’s check if there will be an improvement.
  12. Anno KSA Win User

    Can't buy game

    Make sure that your region account matches your physical location.
    still not working!
  13. Smwutches Win User

    Can't buy a game

    You can use it for Xbox One content. Or if you have a friend that still has a 360, make the purchase on their console.
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can't buy games

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