Can't buy games with account balance

Discus and support Can't buy games with account balance in XBoX on Consoles to solve the problem; Hello, need help!! I've recently brought an Xbox one s and added $25 dollars to my account balance. When I go to the purchasing page I can't find... Discussion in 'XBoX on Consoles' started by DukeofLeDucks, Feb 7, 2018.

  1. Can't buy games with account balance


    Hello, need help!!

    I've recently brought an Xbox one s and added $25 dollars to my account balance. When I go to the purchasing page I can't find the option to use my account balance. It comes up with "Get started! Add away to pay" and the various options to pay (e.g PayPal,
    credit card) but not with my account balance. What do I do!?!?

    :)
     
    DukeofLeDucks, Feb 7, 2018
    #1
  2. denis97g
    denis97g Guest
    Past Due Payments

    you'll need to use other payment methods, you can't buy xbox live with your account balance.
     
    denis97g, Feb 7, 2018
    #2
  3. Xbox account Recharge

    I have recharge my Xbox account with 59$

    To pay one game

    But I cant buy games with the balance

    And I don't know how to see my balance
     
    TotemicTurtle95, Feb 7, 2018
    #3
  4. gds1972
    gds1972 Guest

    Can't buy games with account balance

    Hi

    Unfortunately to purchase Xbox 360 games on your Xbox one you need to have a payment option associated with your account and you should then hopefully be able to use your account credit.

    Please see things to note from the link below

    Xbox One Backward Compatibility

    • You have to have a valid payment option on file to purchase any title.
    • If a game is free, you’re still required to “purchase” it – you just won’t be charged anything for it.
    • The Xbox 360 Marketplace and the Xbox One Store websites use different architecture, so if you have credit but no payment option associated with your account, you won’t be able to use the credit to purchase Xbox 360 titles. You will have to add a payment
      option or purchase the title using an Xbox 360 console.
     
    gds1972, Feb 7, 2018
    #4
  5. gds1972 Win User

    Can't buy games with account balance

    Hi

    Unfortunately to purchase Xbox 360 games on your Xbox one you need to have a payment option associated with your account and you should then hopefully be able to use your account credit.

    Please see things to note from the link below

    https://majornelson.com/blog/xbox-one-backward-compatibility/

    • You have to have a valid payment option on file to purchase any title.
    • If a game is free, you’re still required to “purchase” it – you just won’t be charged anything for it.
    • The Xbox 360 Marketplace and the Xbox One Store websites use different architecture, so if you have credit but no payment option associated with your account, you won’t be able to use the credit to purchase Xbox 360 titles. You will have to add a payment
      option or purchase the title using an Xbox 360 console.
  6. Smwutches Win User

    How do I spend my Microsoft balance on my Xbox?

    You can't buy a gift card with funds in your Microsoft account balance. That would be essentially buying a gift card with a gift card. You would need to buy a game or other content in the store and use your account balance as the payment method.
  7. Smwutches Win User

    Hi I purchased robux for my nephew on my xbox, but I haven't received an email woth the code

    You can't buy a gift card with a Microsoft account balance.
  8. denis97g Win User

    Microsoft

    unfortunately you can't use your microsoft account balance to buy live.
  9. ZRenX Win User

    Buying Minecraft with Microsoft account credits.

    Really, Microsoft account balance method this is like a scam. You transfer money across from a parent account to allow a child account to "buy apps" responsibly - apps owned by Microsoft - and now the balance there is useless because, wait for it, you can't use it. Total waste of money! You can't even transfer the balance to another family account. Hopeless.
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Can't buy games with account balance

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