can´t buy games on my Xbox One

ArvidAndersson1 · Jan 8, 2019

I want to buy games to my Xbox One but i can´t. Every time i try to buy a game a message pops up and says that a family member/grown up need to confirm the purchase. How do i fix this? I´m 20 so do i really need a parent to confirm?

:)

THEOWENKILLER

Nobody is forcing you to buy anything,if you can`t afford the luxury item,which all games consoles are,don`t buy one.

Christyna64

Have you checked your account status to see if it's an adult account. You will need to change this. Here is some info on how to do this.

https://support.xbox.com/en-US/browse/my-account/manage-account/Child%20accounts

Njal the Blue

Sounds like your account is a child account. Unfortunately Xbox accounts go with the first date of birth entered and would need to naturally reach 18 (20 in South Korea and Japan)

Is your account linked to a family account, if it is you would need to get the adult to change your access permissions

At the Nozzle

Hey ArvidAndersson1,

It sounds like you have a child account under a parent/guardian. They will need to change your permissions for purchase.

Child Account info: https://support.xbox.com/en-US/my-account/security/child-account-definition

Xbox Family info: https://support.xbox.com/en-US/my-account/security/child-account-definition

Xbox Support: https://support.xbox.com/en-US/contact-us

Best,

Nozzle

skys7

What still don´t make sense to me is the game share on one console.

I don´t wanna buy more then one game for 2 people.

I mean sure I can play split screen.

But what if I bought Halo with my account and I am not in the mood to play…

Can´t my fiance play Halo without needing to buy another one and without me playing split screen?

Does your idea include that too?

IS that what you mean by refering to family share on the 360?

can´t buy games on my Xbox One