Can't buy from Xbox store

Discus and support Can't buy from Xbox store in XBoX on Consoles to solve the problem; I recently shifted fronm the US to India with my Xbox 360. When I tried to downloads a game from the Xbox store on my console, it told me to add a... Discussion in 'XBoX on Consoles' started by RuggedAuthor, Mar 31, 2017.

  1. RuggedAuthor
    RuggedAuthor Guest

    Can't buy from Xbox store


    I recently shifted fronm the US to India with my Xbox 360. When I tried to downloads a game from the Xbox store on my console, it told me to add a payment option, but only provided for US credit cards. I added my Indian credit cards from the Microsoft website,
    but that did not reflect on the console. Help!

    :)
     
    RuggedAuthor, Mar 31, 2017
    #1
  2. alien211
    alien211 Guest
    can't buy game from Xbox store

    I tried buying games from the Xbox store but it wouldn't let me use my debit card...I called my bank and there is nothing wrong with my card so I don't understand how come I can't buy anything... I've used that card before to buy games from the store...
    Please fix this problem
     
    alien211, Mar 31, 2017
    #2
  3. ThronedOne
    ThronedOne Guest
    cant buy xbox live gold

    But why i can't buy live acc. from "xbox store"?
     
    ThronedOne, Mar 31, 2017
    #3
  4. ThronedOne Win User

    cant buy xbox live gold

    But why i can't buy live acc. from "xbox store"?
  5. DanielRayn Win User

    Can't buy anything from xbox store

    Hi,

    I've had this issue a couple of times and it's usually one of the following:

    • A problem from Microsoft's end, Xbox Live might be having some issues in which case you should check

      here
      to make sure all services are up and if they are, wait for a bit before trying again.
    • Problems with your payment processor. It could be anything from insufficient funds at your bank to just network issues on their end.
    • If you have an outstanding payment on your account; so for example, if Xbox Live Gold is supposed to auto-renew today and the payment couldn't go through, unless you clear that payment you won't be able to purchase anything on the Xbox Store.
    • Try using another device. Sometimes I'm able to purchase stuff from the Xbox App on my phone but not on my Xbox One S or vice-versa. So try purchasing from your computer, the Microsoft store website or somewhere else and see if the issue persists.
    These should help you narrow it down a bit. Feel free to
    Contact Microsoft Support
    if you're still having issues. Hope I've been able to help!
  6. RafaMax Win User

    Can't buy anything from xbox store

    I tried everything. I have a 2 y subs for xbox live and I want to get the offer with 2 month at 2$ for UGP.

    I can't pay with my Microsoft credit or my credit card or my paypal. nothing works.
  7. M3tal Daz3 Win User

    Can't buy xbox live from the store

  8. AdzFoz Win User

    Can't buy anything from xbox store

    Check your current registered payment options. It could be an out of date payment card.
Thema:

Can't buy from Xbox store

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