cant buy anything

Discus and support cant buy anything in XBoX Games and Apps to solve the problem; i tried downloading a compatibility pack and i got a message saying my account was locked from making purchases. i tried making several other downloads... Discussion in 'XBoX Games and Apps' started by ExcessJester133, Jan 28, 2015.

  1. cant buy anything


    i tried downloading a compatibility pack and i got a message saying my account was locked from making purchases. i tried making several other downloads and always got the same message.

    account sandman3135

    :)
     
    ExcessJester133, Jan 28, 2015
    #1
  2. cant buy anything

    Hey everyone!

    Sorry to hear about the purchasing issues! We have received reports that this issue has been resolved, if you are continuing to run into purchasing issues be sure to let us know. Thanks!
     
    Mister Quimby, Jan 28, 2015
    #2
  3. onyxishere
    onyxishere Guest
    Cant buy anything

    Sorry to hear it. For billing issues you'll need to call phone support. Please click this link to get the number for your region Customer Support
     
    onyxishere, Jan 28, 2015
    #3
  4. WhereAreYouGuys Win User

    cant buy anything

    I am getting this error, from CST timezone..

    It appears you've found a glitch in the system.
    [table][tr][td]date:[/td][td]5/15/2015 6:34:25 AM[/td][/tr][tr][td]s:[/td][td]fnoGopO2Dp7T19HGkiQAQjQDaAOuJGRrPP4nxiB8WNg=[/td][/tr][tr][td]req:[/td][td]edb99178-371f-4848-864b-cc000854a195[/td][/tr][/table]
  5. onyxishere Win User

    Cant buy anything

    Ok, just for future reference currency cards purchased can only be used in the region they were purchased in. For example, if you purchase the card from the US your account must be set to US in order to use the amount.

    Now, if you are trying to purchase items from the website you will not be able to use the currency on the account. You can only use it from the console. But be aware that some items are region locked and you may not be able to download them once purchased.

    Finally, please remember that you will not be able to change your account back to your region for 90 days.
  6. Misses Quinzel Win User

    Cant buy anything

    Hey RYROCKS17! It looks like you are currently in the preview program. There are a few known purchasing issues in the preview program so I would suggest making a new post in
    Update Preview Forums to get the best support possible.
  7. RowBat7 Win User

    cant buy anything

    As the topic says, I'm getting stuck on a loading screen after pressing the 'Get Now for $59.99' button in the Xbox Marketplace when attempting to buy a game. This is happening on the Console, the Smart Glass app and even on the Xbox one strore online (on
    web browser). Tried with various games, they all do the same.

    After a while the web browser page returns the following:

    Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
    [table][tr][td]date:[/td][td]5/15/2015 3:01:27 AM[/td][/tr][tr][td]s:[/td][td]FK2q2U8Ube7mDAb5U8sUSqkH9E6g0ArNc8mjQXltXLA=[/td][/tr][tr][td]req:[/td][td]7cf22a70-c2e4-4d7e-b20f-14496028eab1[/td][/tr][/table]
  8. Regpas Win User

    cant buy anything

Thema:

cant buy anything

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