Cant buy anything

Discus and support Cant buy anything in XBoX Games and Apps to solve the problem; hey guyz i got gift card last night and today i try to redeem it i live in uae and the gift card was from usa so when i try on xbox console its not... Discussion in 'XBoX Games and Apps' started by GTA IY, Jul 3, 2014.

  1. GTA IY
    GTA IY Guest

    Cant buy anything


    hey guyz i got gift card last night and today i try to redeem it i live in uae and the gift card was from usa so when i try on xbox console its not work then i go to xbox.com and change my region and its works and give me $30 but i cant buy anything on my
    xbox console its say u need to redeem a code or credit card or paypal

    on xbox.com i got a problem can anyone help me?

    :)
     
    GTA IY, Jul 3, 2014
    #1
  2. cant buy anything

    Hey everyone!

    Sorry to hear about the purchasing issues! We have received reports that this issue has been resolved, if you are continuing to run into purchasing issues be sure to let us know. Thanks!
     
    Mister Quimby, Jul 3, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Cant buy anything

    Sorry to hear it. For billing issues you'll need to call phone support. Please click this link to get the number for your region Customer Support
     
    onyxishere, Jul 3, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Cant buy anything

    Ok, just for future reference currency cards purchased can only be used in the region they were purchased in. For example, if you purchase the card from the US your account must be set to US in order to use the amount.

    Now, if you are trying to purchase items from the website you will not be able to use the currency on the account. You can only use it from the console. But be aware that some items are region locked and you may not be able to download them once purchased.

    Finally, please remember that you will not be able to change your account back to your region for 90 days.
     
    onyxishere, Jul 3, 2014
    #4
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Cant buy anything