Can´t buy anything with credit card and can´t add new payment method at Microsoft ...

Discus and support Can´t buy anything with credit card and can´t add new payment method at Microsoft ... in XBoX Games and Apps to solve the problem; Hello, every time when I want to buy something on the store with credit card, it shows me error CP205 and it says that i have to contact my bank about... Discussion in 'XBoX Games and Apps' started by KerbyCZ, Jul 30, 2016.

  1. KerbyCZ
    KerbyCZ Guest

    Can´t buy anything with credit card and can´t add new payment method at Microsoft ...


    Hello, every time when I want to buy something on the store with credit card, it shows me error CP205 and it says that i have to contact my bank about it. I went to my bank a they said that is okay. And i can´t even add a payment method at my Microsoft account.
    It says that i wrote wrong informations... And when i want to add new payment method in XONE it doesn´t show me my country. There are only regions in USA but i don´t live in USA... Please help

    :)
     
    KerbyCZ, Jul 30, 2016
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Jul 30, 2016
    #2
  3. xboxfelix
    xboxfelix Guest
    Credit card failed when you tried to purchase an item or add another credit card

    Common Xbox LIVE Credit Card Error Codes:

    You will see one of the following error codes whenever your payment option can't be authorized through your bank, or Xbox LIVE detects any suspicious activity, making it to prevent charges:

    • 80190821
    • 80190848
    • 8004ad43
    • 8058F041
    • 80153410
    • 8C010003
    • 80190864
    Here are some solutions you can try to resolve the problem

    Solution 1: Check your billing address

    Confirm that the billing address for your Xbox LIVE account is the same one used by your credit card company.

    If the billing address is the same for your Xbox LIVE account and your credit card company, you can try this next solution

    Solution 2: Contact your bank or financial institution

    Here are the reasons why the Xbox LIVE purchase might have failed:

    • Your credit card has not been activated
    • You have insufficient funds in your credit card
    • Your credit card does not accept online purchases or automatic billing
    • The credit card company is blocking your credit card from being used
    You should contact your bank or credit card company to confirm that the credit card is active, it has sufficient funds, and it is not being blocked for any reason.

    If you have confirmed that all these are in order, try the following solution:

    Solution 3: Try your purchase again later

    Here are some of the reasons why the Xbox LIVE purchase might be blocked:

    • Recent purchase attempts have been declined several times
    • You are using the Xbox LIVE account or payment option from an incorrect location
    • You may have a non-payment violation on your payment option, so it is being prevented from making new purchases
    Whenever there are several purchase failures, it can prevent new transactions from being processed until after a certain period. You should wait and try again after 24-48 hours.

    If the problem persists after you have waited 48 hours, try this next solution.

    Solution 4: Remove your card and try again

    If you receive error 80190864 while trying to purchase a new Xbox LIVE subscription, it means the payment option you are using has a billing decline violation against it, and you can no longer use it to sign up. If the credit card you are using has an unpaid balance for a previous subscription, you will be required to use a new credit card.

    Solution 5: Use a prepaid Microsoft Points or Membership card if available

    Another option is to buy a prepaid Microsoft Points card from a retail location and use it to make your Xbox LIVE purchases. Not all purchases allow for the use of Microsoft Points or prepaid options. Make sure that the purchase you want to make allows for the use of Microsoft points or prepaid cards.
     
    xboxfelix, Jul 30, 2016
    #3
  4. Can´t buy anything with credit card and can´t add new payment method at Microsoft ...

    Hello, KerbyCZ.

    The error CP205 pertains to the payment instrument you are using being blocked. However if your bank assured that there are no issues on your card and that it is allowed to be used online, it should show. One thing glaring is that your error when you try
    to add new payment card where it only shows USA region and states. That could mean a region mismatch with your payment, current location, and the actual region of your account. You have to make sure that your account is in the same region where you are located.

    If your account is in a different region, you can follow this link to have it moved to your current region/location.

    support.xbox.com/.../change-region

    you have to make sure as well that you are located on a region where Xbox Live is supported.
     
    Kaning Lamig25, Jul 31, 2016
    #4
  5. DominumStige Win User

    billing

    Hi!

    You can add a payment method directly to your
    account information
    (Add Payment Option). Once the new credit card is added (or another payment method), you can pay for expired subscriptions.
  6. Lovechaser Win User

    Need to Add Money to an Account rather than Pay Directly for Xbox Online Games

    Hi!

    You can add a card to your account and purchase items for the exact price stated.

    This support article will help you in adding a new payment method to your Microsoft account.
  7. MattReptar Win User

    Is there a way to top up 9p on my account?

    No, you can't top up your account but you can split payment if you have a credit/debit card that you can add as a payment method. Just select the card as your payment method and when you confirm purchase it'll ask you if you want to use your Microsoft account
    balance and have the rest charged to your card. Or you could buy a point card and redeem it.
  8. Kaning Lamig25 Win User

    Can´t buy anything with credit card and can´t add new payment method at Microsoft account. Error CP205

    Hello, KerbyCZ.

    The error CP205 pertains to the payment instrument you are using being blocked. However if your bank assured that there are no issues on your card and that it is allowed to be used online, it should show. One thing glaring is that your error when you try
    to add new payment card where it only shows USA region and states. That could mean a region mismatch with your payment, current location, and the actual region of your account. You have to make sure that your account is in the same region where you are located.

    If your account is in a different region, you can follow this link to have it moved to your current region/location.

    support.xbox.com/.../change-region

    you have to make sure as well that you are located on a region where Xbox Live is supported.
  9. Logan38000 Win User

    xbox live gold

    I put a credit card but it put me on my microsoft balance . I can not add another payment method
Thema:

Can´t buy anything with credit card and can´t add new payment method at Microsoft ...

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