Can't buy anything online on xbox

Hi,

There is a service alert affecting the ability to purchase things from the marketplace.

Keep an eye on
this link for updates.

The site says purchasing is fine, but I still can't buy anything :C tried buying the game via the xbox online store and it just lost the connection with the page when I clicked on buy.

Hey there Wolf!

At the moment there is an
Active Service Alert.

Looks like we are having issues with "Buying downloadable items"

I hope this helps!

Hey there Hyenas lol,

If you've been working with the phone team with this issue, it's best to continue working with them for resolution. We're unable to assist with billing or account related issues like this over the forums. It's best to give it the full 72hrs to see if the
issue is resolved. If not, you'll want to contact the phone team again. Let us know how it goes!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Yes there is an issue with the payments / subscriptions I suspect . I am trying to buy gold but it is saying the problem is their end and to wait . I am getting the same issue on my other Xbox when I enter the purchase screen also