Cant buy anything on Xbox Store

Discus and support Cant buy anything on Xbox Store in XBoX on Consoles to solve the problem; I haven't been able to buy anything on the Xbox Store. Whenever I click to buy it I get an error message. I've tried it on my Xbox, phone, tablet, PC... Discussion in 'XBoX on Consoles' started by Desticle, Apr 24, 2017.

  1. Desticle
    Desticle Guest

    Cant buy anything on Xbox Store


    I haven't been able to buy anything on the Xbox Store. Whenever I click to buy it I get an error message. I've tried it on my Xbox, phone, tablet, PC but they all get error messages when I try to buy something.

    What's going on?

    :)
     
    Desticle, Apr 24, 2017
    #1
  2. EPG Niru
    EPG Niru Guest
    Cant Buy anything on the xbox store

    Same thing with me, i just really want to buy the Havoc DLC for AW but it says the same message very single time. >.<
     
    EPG Niru, Apr 24, 2017
    #2
  3. Snipingyou3311
    Snipingyou3311 Guest
    Cant Buy anything on the xbox store

    Happening to me to? And of you find a fix?
     
    Snipingyou3311, Apr 24, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Cant buy anything on Xbox Store

    Hey there!

    What is the particular error message that you get when you try to purchase something? Can you provide us with screenshots of the error on console and/or Xbox.com? Does this happen when you try to purchase anything or something specific?

    We need a whole bunch more information before we know which directly to look. Cant buy anything on Xbox Store :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Apr 25, 2017
    #4
  5. Tom0567uk Win User

    Cant Buy anything on the xbox store

    Hi all I have just got this working, I hope it works for you guys, I have been online with Xbox Chat and all you need to do is log into your xbox live account and update your billing information, then save it, after that it worked straight away for me
  6. onyxishere Win User

    Cant Buy anything on the xbox store

    Sorry to hear it. This sounds like a billing issue. You'll need to contact phone support for your region. If you live in North America then dial 1-800-469-9269
  7. Miss Bijoux Win User

    Cant buy anything on Xbox Store

    Hey there!

    What is the particular error message that you get when you try to purchase something? Can you provide us with screenshots of the error on console and/or Xbox.com? Does this happen when you try to purchase anything or something specific?

    We need a whole bunch more information before we know which directly to look. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
  8. Snipingyou3311 Win User

    Cant Buy anything on the xbox store

    Happening to me to? And of you find a fix?
  9. beastXbeast937 Win User

    Cant Buy anything on the xbox store

    The exact same thing happened to me it wont let me buy the dlc it says i have to wait a day
Thema:

Cant buy anything on Xbox Store

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