Can't buy anything from Xbox one store.

Discus and support Can't buy anything from Xbox one store. in XBoX Games and Apps to solve the problem; I am currently having the same problem. I live in north carolina and I just got my xbox one around a week ago and i have already downloaded games from... Discussion in 'XBoX Games and Apps' started by Redneck5ouljer, Dec 30, 2014.

  1. Can't buy anything from Xbox one store.


    I am currently having the same problem. I live in north carolina and I just got my xbox one around a week ago and i have already downloaded games from the xbox store but they were free download. So I tried to purchase an add-on today and tried to add my
    moms card and it kept saying use different payment option, so i tried my child support card and still the same. I've tried everything I've read and nothing works. any suggestions??

    :)
     
    Redneck5ouljer, Dec 30, 2014
    #1
  2. whosJpks
    whosJpks Guest
    Help, can't buy anything from Store!

    Im trying to buy EA Acces for 1 month. Whenever I try to buy it, it says "Try this again. We have found a problem. A little wait might help". (Im finnish so I cant translate it perfectly."

    It says an error code. mI/L/o7tr0SXV1QS.1.1.4.11

    When I went to check the Live internet, it said on apps "Xbox One: NAT GEO TV". I need help asap, please.
     
    whosJpks, Dec 30, 2014
    #2
  3. xveezee
    xveezee Guest
    Can't buy anything from the AVATAR STORE -

    So the thing is that: I have no problems with buying games and so, but it won't let me buy anything to my avatar.

    Why and how should I fix this?
     
    xveezee, Dec 30, 2014
    #3
  4. Jose Ignacio Torreal Win User

    Can't buy anything from the Store

    Thank you Thanos. Its the same message either from the xbox or website.
  5. Jose Ignacio Torreal Win User

    Can't buy anything from the Store

    I have the same problem and tried to buy remotely from my pc but get the same message when introducing my paying details. I checked that my country and zone are ok. Seems to be a Microsoft problem and hasnt been solved yet
  6. THANOS OPRESSOR Win User

    Can't buy anything from the Store

    Have you tried shopping on the website? Or are you having problems there too?
  7. XBF Eladio M Win User

    Can't buy anything from the Store

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with completing purchases on the Store from your console.

    There were reports of individuals experiencing difficulties with navigating the store recently, but as per the

    Xbox Support twitter
    page, this has all been resolved.

    I would recommend completing your purchase off the Xbox website and then
    remotely installing
    or just installing from your console as the content you have purchased should be showing up, unless its in-game currency.

    I hope this helps.
  8. DanielRayn Win User

    Can't buy anything from xbox store

    Hi,

    I've had this issue a couple of times and it's usually one of the following:

    • A problem from Microsoft's end, Xbox Live might be having some issues in which case you should check

      here
      to make sure all services are up and if they are, wait for a bit before trying again.
    • Problems with your payment processor. It could be anything from insufficient funds at your bank to just network issues on their end.
    • If you have an outstanding payment on your account; so for example, if Xbox Live Gold is supposed to auto-renew today and the payment couldn't go through, unless you clear that payment you won't be able to purchase anything on the Xbox Store.
    • Try using another device. Sometimes I'm able to purchase stuff from the Xbox App on my phone but not on my Xbox One S or vice-versa. So try purchasing from your computer, the Microsoft store website or somewhere else and see if the issue persists.
    These should help you narrow it down a bit. Feel free to
    Contact Microsoft Support
    if you're still having issues. Hope I've been able to help!
Thema:

Can't buy anything from Xbox one store.

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