Can't buy anything from the AVATAR STORE -

Discus and support Can't buy anything from the AVATAR STORE - in XBoX on Consoles to solve the problem; So the thing is that: I have no problems with buying games and so, but it won't let me buy anything to my avatar. Why and how should I fix this?... Discussion in 'XBoX on Consoles' started by xveezee, Dec 22, 2016.

  1. xveezee
    xveezee Guest

    Can't buy anything from the AVATAR STORE -


    So the thing is that: I have no problems with buying games and so, but it won't let me buy anything to my avatar.

    Why and how should I fix this?

    :)
     
    xveezee, Dec 22, 2016
    #1
  2. whosJpks
    whosJpks Guest
    Help, can't buy anything from Store!

    Im trying to buy EA Acces for 1 month. Whenever I try to buy it, it says "Try this again. We have found a problem. A little wait might help". (Im finnish so I cant translate it perfectly."

    It says an error code. mI/L/o7tr0SXV1QS.1.1.4.11

    When I went to check the Live internet, it said on apps "Xbox One: NAT GEO TV". I need help asap, please.
     
    whosJpks, Dec 22, 2016
    #2
  3. Lirycmex
    Lirycmex Guest
    Can't Buy anything on the store

    Intente pero me dijeron que eran de Windows and Office y que no podían hacer nada. Me pasaron uno supuestamente para Xbox pero no funcionó y resulte aquí.

    Gracias por tu aporte

    -------------------------------------------------

    [Translation -

    Try but I was told they were Windows and Office and they couldn't do anything. I passed one supposedly for Xbox but it didn't work and it turns out here.

    Thank you for your contribution]
     
    Lirycmex, Dec 22, 2016
    #3
  4. Jose Ignacio Torreal Win User

    Can't buy anything from the Store

    Thank you Thanos. Its the same message either from the xbox or website.
  5. Jose Ignacio Torreal Win User

    Can't buy anything from the Store

    I have the same problem and tried to buy remotely from my pc but get the same message when introducing my paying details. I checked that my country and zone are ok. Seems to be a Microsoft problem and hasnt been solved yet
  6. THANOS OPRESSOR Win User

    Can't buy anything from the Store

    Have you tried shopping on the website? Or are you having problems there too?
  7. XBF Eladio M Win User

    Can't buy anything from the Store

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with completing purchases on the Store from your console.

    There were reports of individuals experiencing difficulties with navigating the store recently, but as per the

    Xbox Support twitter     page, this has all been resolved.

    I would recommend completing your purchase off the Xbox website and then
    remotely installing     or just installing from your console as the content you have purchased should be showing up, unless its in-game currency.

    I hope this helps.
  8. DanielRayn Win User

    Can't buy anything from xbox store

    Hi,

    I've had this issue a couple of times and it's usually one of the following:

    • A problem from Microsoft's end, Xbox Live might be having some issues in which case you should check

      here       to make sure all services are up and if they are, wait for a bit before trying again.
    • Problems with your payment processor. It could be anything from insufficient funds at your bank to just network issues on their end.
    • If you have an outstanding payment on your account; so for example, if Xbox Live Gold is supposed to auto-renew today and the payment couldn't go through, unless you clear that payment you won't be able to purchase anything on the Xbox Store.
    • Try using another device. Sometimes I'm able to purchase stuff from the Xbox App on my phone but not on my Xbox One S or vice-versa. So try purchasing from your computer, the Microsoft store website or somewhere else and see if the issue persists.
    These should help you narrow it down a bit. Feel free to
    Contact Microsoft Support     if you're still having issues. Hope I've been able to help!
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Can't buy anything from the AVATAR STORE -

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