Can't buy a Gamertag change...

Hi,

I have been trying to change my Gamertag since yesterday ,

but everytime I try and buy it for R130 ($10) it keeps giving me an error.

This error is plain and simple and basically doesn't give me any useful information on what the problem may be.

All is says is :



I get it every single time I try to buy a change..

I thought it was at first my card , so I bought myself enough credit to buy it , but it still gives me this error.

Any ideas to why this is happening?

:)

 

Can't Change Gamertag

I was attempting to change my gamer tag for the first time. The one I want is available but every time I attempt I receive the following error code:

PaymentInstrumentsGet
333bc30d-7ca1-419f-b0ea-313e2304a442
2018/01/22 - 17:16:20 UTC

Not sure why I am getting an error message. Also I thought you get one free change, maybe that is the reason there is an issue?

 

Can't change gamertag

Hi I'm from Mexico and I'm trying to change my gamertag since some weeks buying it with paypal or with debit card but it seems like I just can't, I really need some help, this error keeps popping out:

Purchase-Billing-9002

5f03a562-c8e8-4bad-8273-2f2ed6490d03

2017/12/27 - 02:20:38 UTC

I would be very thankful if someone could help me.