Can't buy a game

Discus and support Can't buy a game in XBoX on Consoles to solve the problem; I tried to buy skate 3 for the xbox one. My xbox says I can't pay for the game using my Microsoft account balance. I don't have a credit card so how do... Discussion in 'XBoX on Consoles' started by Fever4s, Nov 14, 2016.

  1. Fever4s
    Fever4s Guest

    Can't buy a game


    I tried to buy skate 3 for the xbox one. My xbox says I can't pay for the game using my Microsoft account balance. I don't have a credit card so how do I fix this?

    :)
     
    Fever4s, Nov 14, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Can't buy a game

    In order to use the funds on your account to purchase 360 content, you have to make the purchase on 360 console.
     
    Smwutches, Nov 14, 2016
    #2
  3. WPAK
    WPAK Guest
    Can't Buy a Game

    Hi there,

    in this case I would advise to contact official Xbox Support via Phone (or Microsoft Support Chat). They are the only ones that can assist with payment/billing issues.

    To contact official Xbox Support use the Phone (or Microsoft Support Chat) option at
    Contact Us | Xbox Support Be aware that the options shown are based on the issues selected.
     
    WPAK, Nov 14, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Can't buy a game

    The store on the One/website are set up differently than the 360 store. They don't recognize your Microsoft account balance as a valid payment option for 360 content. You would have to make the purchase on a 360 console in order to use your balance.
     
    Smwutches, Nov 14, 2016
    #4
  5. Smwutches Win User

    Can't buy a game

    The store on the One/website are set up differently than the 360 store. They don't recognize your Microsoft account balance as a valid payment option for 360 content. You would have to make the purchase on a 360 console in order to use your balance.
  6. RealLIVERPOOL1 Win User

    Can't buy a game

    so have I just wasted my money
  7. Francia J. Win User

    Can't buy a game

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Can you please try buying the game through the Microsoft store website itself? Let’s check if there will be an improvement.
  8. Anno KSA Win User

    Can't buy game

    Make sure that your region account matches your physical location.
    still not working!
  9. Smwutches Win User

    Can't buy a game

    You can use it for Xbox One content. Or if you have a friend that still has a 360, make the purchase on their console.
Thema:

Can't buy a game

Loading...

  1. Can't buy a game - Similar Threads - Can't buy game

  2. Why can't use my Microsoft account to buy games

    in XBoX Accessibility
    Why can't use my Microsoft account to buy games: Why can't use my Microsoft account to buy gamesI already redeem the gift card and can't buy games 1db2223b-e259-4369-8c36-4f3024a2dd48

  3. I can't buy any games on microsoft

    in XBoX Accessibility
    I can't buy any games on microsoft: I am trying to buy minecraft and for some reason I can't buy it. It says my account doesn't have access to it. I have a similar problem when I try to play halo infinite because I can't access the...

  4. Why can't I play forza horizon 5 without buying game Pass when I owned it before it was...

    in XBoX Accessibility
    Why can't I play forza horizon 5 without buying game Pass when I owned it before it was...: Ever since I redownloaded it I have been unable to play online and wants me to buy game pass when I try to go online. How do I solve this without spending money? 9bac4131-b861-4132-9bd3-d1e363dc76a6

  5. Why i can't buy the 14 days of game pass by 1 €?

    in XBoX on Windows
    Why i can't buy the 14 days of game pass by 1 €?: If i have redeemed on the past a 30 days by 1 € now i can't get this new offer or what? 07feba49-a860-4e7e-8a2d-b030ebff4ab0

  6. Can't buy game pass on the website

    in XBoX Games and Apps
    Can't buy game pass on the website: Hello I'm trying to buy game pass ultimate off of the store for the free 14 days and whenever I try to it just reverts me back to the home page. Any help? (I'm also using my phone to buy it)...

  7. I can't buy a game, it stays loading

    in XBoX Games and Apps
    I can't buy a game, it stays loading: I need help buying the game I love so much, I have been experiencing this error for days. 3f2915ed-d8af-46fa-b58d-fff9734b617c

  8. Can't buy game using redeemed cards microsoft account money

    in XBoX Games and Apps
    Can't buy game using redeemed cards microsoft account money: I have put £60 on my sons microsoft account through xbox cards bought at the shop and redeemed them successfully but can't use the balance to buy a game through microsoft store on the xbox...

  9. Why would I want to buy anything from those guys? They can't if their online games up and...

    in XBoX Games and Apps
    Why would I want to buy anything from those guys? They can't if their online games up and...: M/S Solitaire collection has been down more than up as of late. 705c8962-fc10-4c62-a70c-113864cb5539

  10. Can't buy a game

    in XBoX Games and Apps
    Can't buy a game: My Xbox won't let me buy Jedi survivor I will click on ask a parent and my parents will accept the request but it still won't let me buy it and it says it's working on it but it has said that...