Can’t buy a free 360 game on Xbox One

Discus and support Can’t buy a free 360 game on Xbox One in XBoX Sales and Promo to solve the problem; It’s been 6 months I can’t buy a free (with gold) 360 game on my Xbox One, every time it says "add a payment method" even if it’s free. The problem... Discussion in 'XBoX Sales and Promo' started by Leo Ravi au lit, Jan 28, 2020.

  1. Leo Ravi au lit
    Leo Ravi au lit Guest

    Can’t buy a free 360 game on Xbox One


    It’s been 6 months I can’t buy a free (with gold) 360 game on my Xbox One, every time it says "add a payment method" even if it’s free.

    The problem is that I already have 3 different payment methods (2 cards and paypal) registered on my account (and at the beginning of this bug, I had tried to delete each of them and add them again).

    Xbox Support told me 6 months ago it will be fixed, but I’m still missing free games with gold because of this bug.

    Did someone found a way to fix it ?

    :)
     
    Leo Ravi au lit, Jan 28, 2020
    #1
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Can’t buy a free 360 game on Xbox One