Cant add payment options on any device

Discus and support Cant add payment options on any device in XBoX on Consoles to solve the problem; There isn't really much to say here. I have been trying to purchase 200,000 vc for nba 2k18 but I kept getting an error message, PI-InvalidProperty... Discussion in 'XBoX on Consoles' started by Dawokah, Sep 17, 2017.

  1. Dawokah
    Dawokah Guest

    Cant add payment options on any device


    There isn't really much to say here. I have been trying to purchase 200,000 vc for nba 2k18 but I kept getting an error message,

    PI-InvalidProperty

    iaImVVzXbUm10qgt.38.10

    I would fully complete the forms on xbox and they would return this code, while my laptop and phone straight didn't work at all. I haven't seen anything on google or in the support forums about this code, almost like this has only been my problem.

    Help would be appreciated, thanks!

    :)
     
    Dawokah, Sep 17, 2017
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Sep 17, 2017
    #2
  3. Cant get my son new dlc for blops 2

    @fran I cant add payment options there is no option
     
    Mr BAR ST3WARD, Sep 17, 2017
    #3
  4. WPAK
    WPAK Guest

    Cant add payment options on any device

    Hi there,

    Purchasing errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any (outstanding amount) issues, these need to be sorted prior to being able to purchase items.

    After that try purchasing on both xbox console and via xbox.com

    Also check that the Xbox Live account, the console and website all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support they can do a more indepth look into this issue.
     
  5. WPAK Win User

    Cant add payment options on any device

    Hi there,

    Purchasing errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any (outstanding amount) issues, these need to be sorted prior to being able to purchase items.

    After that try purchasing on both xbox console and via xbox.com

    Also check that the Xbox Live account, the console and website all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.
  6. hoog-4FDD4FE1-4C84-4 Win User

    cant add a payment option

    Hello, I am sorry that you are having issues with your Xbox and I will attempt to assist you. the 8c320008 code means that the billing information is invalid. To add a card visit
    https://billing.microsoft.com and see if you can through there. If your problems still persist then contact xbox support at
    support.xbox.com/.../contact-us

    There are a variety of ways to contact them and they will be able to assist you better than I can. If you have any further questions or need additional assistance please post and let me know. Best of luck!
  7. ShutUpFool 666 Win User

    cant add a payment option

    i never even get to a screen to enter my info
  8. Mr BAR ST3WARD Win User

    Cant get my son new dlc for blops 2

    @fran I cant add payment options there is no option
  9. IcemanBRFC Win User

    Xbox Gold Live trial

    Hi thanks for the response. Ive tried to pay for a Gold Subscription, but it keeps on saying that i cant . says i need to try a different payment option.

    Error

    This payment option is used on as many accounts as it is allowed to be. remove it from thise accounts and try again or add a different payment option.

    *** i only have this payment option under 1 account, so not sure why its saying i have it under too many accounts. I tried to add another payment option, and it also wouldnt allow me to add one.

    Any suggestions of how to check if i have other accounts with this payment option?
Thema:

Cant add payment options on any device

Loading...
  1. Cant add payment options on any device - Similar Threads - Cant add payment

  2. Cant Log into or add a new account to my xbox.

    in XBoX on Consoles
    Cant Log into or add a new account to my xbox.: I am unable to add a new account or sign into my existing account on my xbox even though my network and wifi are running normally and connected and the xbox network should be connected. Cant play...
  3. Cant manage add ons for call of duty

    in XBoX Games and Apps
    Cant manage add ons for call of duty: With the newest COD update, my game uninstalled itself for some reason. When re-downloading the game, I cant select which call of duty to install... It only shows COD which is 315 GB and then a...
  4. Cant add my phone number

    in XBoX Accessibility
    Cant add my phone number: I cant add my phone number to my profile, it lets me add my number and sends me the code, but says i cant use this alis, i dont have my number on any other xbox account and cant redeem any of my...
  5. Why when I try to add a phone number to my account does it take me i cant add this alias

    in XBoX Accessibility
    Why when I try to add a phone number to my account does it take me i cant add this alias: Whenever I try to redeem my microsoft rewards it tells me I need to add a number. Whenever I try to, it tells me it cannot be added. 7eba7f35-2146-42f1-9343-06b6dbb394c1
  6. I cant add debit card for payment for xbox game pass

    in XBoX on Windows
    I cant add debit card for payment for xbox game pass: I have filled in my debit card data, but it always fails and it says PI-ValidationFailed. I've repeated twice and still failed ed6b87a2-bb66-43bc-ba69-ec5a2d556705
  7. Cant add Credit card as payment method to my MS account.

    in XBoX on Windows
    Cant add Credit card as payment method to my MS account.: My credit card stopped working in the Microsoft store so I deleted it as a payment method and then tried to add it again. Now I get the message that the details don't match the credit card....
  8. Cant add my creditcard or mobilephone as a payment for my microsoft account

    in XBoX Accessibility
    Cant add my creditcard or mobilephone as a payment for my microsoft account: Hey! I bought an xbox one in august and at the same time I bought nhl with my mobile as a payment. But when I'm going to add my mobile again as a payment it says " can find your account" I have...
  9. cant download(some)games&cant add a payment info yet Microsoft take 1$ every time I try!

    in XBoX Games and Apps
    cant download(some)games&cant add a payment info yet Microsoft take 1$ every time I try!: I have an account that was with an US region, and at that time I didn't put any credit card with it. and it was on Xbox 360. Then I bought Xbox one and changed the region to Saudi Arabia region...
  10. Cant add my credit card info as a payment option. Microsoft has for some reason deleted my ...

    in XBoX on Consoles
    Cant add my credit card info as a payment option. Microsoft has for some reason deleted my ...: When i try i get this error message. 25055-f+X7CQAAAAAAAAAA-12a16a8b-2213-496b-b0ce-53168be89ca0 51d43945-e40b-4a66-9994-680748f2be3d