Can't add new Credit Card or Paypal

Discus and support Can't add new Credit Card or Paypal in XBoX Games and Apps to solve the problem; I can't add a new credit card (the old one wasn't valid anymore and I removed it before trying to add a new one) and since it's the 2nd of March and... Discussion in 'XBoX Games and Apps' started by Vinjii, Mar 2, 2014.

  1. Vinjii
    Vinjii Guest

    Can't add new Credit Card or Paypal


    I can't add a new credit card (the old one wasn't valid anymore and I removed it before trying to add a new one) and since it's the 2nd of March and it's entirely possible I've overdrawn on the card last month and my bank is blocking it until Monday when
    they receive my money, I tried adding a PayPal account, associated with a different credit card.

    No matter what I try I get the following error code: 8C320008

    Any ideas?

    :)
     
    Vinjii, Mar 2, 2014
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Mar 2, 2014
    #2
  3. Fred657
    Fred657 Guest
    Having the exact same problem

    Unable to complete purchase of Family Gold with PayPal, and can't add new credit card info... frustrating.
     
    Fred657, Mar 2, 2014
    #3
  4. Vinjii
    Vinjii Guest

    Can't add new Credit Card or Paypal

    Ok, managed to add PayPal to my account by doing it on the Xbox site via browser, wouldn't let me via the Xbox itself. Will try adding the credit card on Monday.
     
    Vinjii, Mar 2, 2014
    #4
  5. Derhead Win User

    LOCKED - paypal

    I just can't add a paypal all together, I wanted to add one for my xbox live subscription, but my xbox says to go to www.xbox.com/paypal, that comes up with my account, when I searched it, it said edit payment option, and click add new paypal, it shows an
    add new paypal button next to add new credit card, but the button isn't there for me
  6. Smwutches Win User

    Past Due Balance

    You can't. You would have to either add money to the credit card/PayPal you already have on file or add a new one to pay off the balance before you can add a prepaid gold card.
  7. Smwutches Win User

    i want to pay my past due

    No. You would have to either add money to the card you have on file or add a new credit card/paypal to pay off the balance before you can add a prepaid gold card.
  8. Smwutches Win User

    Xbox Live Gold Overdue

    No. Overdue balances can only be paid via credit card/Paypal. You can't add a prepaid card while you have an overdue balance.
  9. Smwutches Win User

    XBL CODE

    You would either need to add funds to the card you have on file or add a new credit card/Paypal to pay off the balance you owe before you can add the prepaid card.
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Can't add new Credit Card or Paypal

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