Cant add my phone number

Hi Pieter! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft Rewards.

According to Independent Advisor Adeyemi Olayemi Samuel: https://answers.microsoft.com/en-us...an-alias/904a08da-bafa-48a0-8c74-57df877e1787

"Kindly try to perform the following workarounds using the same phone number:

> Sign into your Microsoft account at account.microsoft.com
> Click on "Your info" at the top of the page, then select "Manage how you sign into Microsoft" from the left-hand menu.
> Click on "Add email or phone number" and select "Add a phone number".
> Enter your phone number and follow the prompts to verify it.

If you're still having trouble adding the phone number as an alias, it could be due to the phone number you're trying to add is already associated with another Microsoft account.

I have also experienced the same issue before. In this case, you'll need to use a different/new phone number from your own number that has not been associated with any Microsoft account yet.

If you continue to have trouble adding a phone number as an alias, you may want to contact Microsoft support for further assistance:

https://support.microsoft.com/en-us/contactus "

Also, avoid VoIP phone numbers: If you were using a VoIP (Voice over Internet Protocol) phone number previously, consider switching to a traditional mobile or landline number. Sometimes, VoIP numbers may not be recognized or accepted during the verification process.

Choose the call option: During the verification process, you have the choice between receiving a text message or a phone call for the verification code. If the text message option is not working, select the call option and enter your home phone number.

Thank you for your kindness and understanding! Please let me know if you require further assistance.

Best regards,
Darhyl

im not sure what you mean. i cant login in to add another phone number and the only verification source attached to the account in question is an email. i dont get an option to add a phone number or use a phone number to get my verification code.

Hi Ahmad , my name is Oskayra and I would be happy to help.

Use a different browser, Sometimes problems with entering information can be browser-specific. Try using a different web browser to see if that resolves the issue.

Check your locale, Make sure your Microsoft account's locale matches your actual location. Some issues may occur if your location settings do not match where your phone number is coming from.

Best Regard
Oskayra

but if i cant add my phone number on microsoft account so would i redeem my microsoft rewards? microsoft rewards is available in Bangladesh.

Already tried but still cant change my current phone number or add an alternative email. Because its asking for verification and im not receiving any code