Can’t add friends or delete them

Discus and support Can’t add friends or delete them in XBoX on Consoles to solve the problem; hi everytime I try and add a friend they disappear and if I delete someone the come back!! Anyone know why and how I can fix this please?! Thanks... Discussion in 'XBoX on Consoles' started by Angie5389, Nov 9, 2017.

  1. Angie5389
    Angie5389 Guest

    Can’t add friends or delete them


    hi everytime I try and add a friend they disappear and if I delete someone the come back!! Anyone know why and how I can fix this please?! Thanks

    :)
     
    Angie5389, Nov 9, 2017
    #1
  2. jj258wils
    jj258wils Guest
    Can’t add or remove friends

    hello. This morning I went to play Fortnite with my friend Chris and came to realize he wasn’t online or offline. I checked my friends list to see and he wasn’t on there. I searched his gamer tag and when I tried to add his it said try again later. I would
    appreciate if I could get some help so I could play with my friends again. Thank you
     
    jj258wils, Nov 9, 2017
    #2
  3. DeadpanFarrand
    DeadpanFarrand Guest
    Can’t add friends

    I cannot add friends, it simply says can complete right now and to visit support page. I have cleared cache, reset my router and checked privacy settings, still no change, can anyone help?
     
    DeadpanFarrand, Nov 10, 2017
    #3
  4. WattyNuela Win User

    Can’t add friends

    Hi IT, this is Manuela. I'm an Independent Advisor ready to assist you with this

    I'm sorry to hear that you're not able to add friends in your console
    Can you tell me what procedures you tried to fix this?

    In the meantime try to perform a physical power cycle disconnecting the power cable

    "Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait at least 10 seconds. This step resets the power supply.

    Plug the console power cable back in.
    Press the Xbox button on your console to turn it on."

    You can find the same steps in the article below
    https://support.xbox.com/help/hardware-network/...
  5. Ben4724 Win User

    Can’t add friends

    Hi! My name is Ben an Independent Advisor and a fellow member in the community. Hope you are doing well!

    Can you tell us what platform are you having issues with and what steps have you tried so far? Since it is working via Xbox app, it could be on the device specific issue only.

    For Xbox consoles, I suggest to try removing and adding your profile first but make sure to take note of the email address you are using for your gamertag. Here is how to remove and add your profile for reference https://support.xbox.com/en-US/help/account-pro...

    After adding your profile back, try to restart your console by turning it off and unplugging as well from the power supply for 3-5 minutes. Then plug it back and turn it on and see if there are still problems.

    I hope this helps somehow. Feel free to post back if there are still issues and we will try with the best of our knowledge to offer assistance.

    Kind regards,

    Ben
  6. Listed mia 510 Win User

    Friends and followers list help needed

    Delete them and resend your invite to friend. As long as they do not add you as friend you will stay followers.
  7. THEOWENKILLER Win User

    HOW TO DELETE FRIENDS ANF FOLOWERS! WITHOUT BLOCKING!

    No one can add you as a friend without your acceptance, just refuse the request and it deletes automatically.

    You can also delete and block them by accessing their profile page from the friend request they send.
  8. mting-1297F1C3-1889- Win User

    CDN Error - Resource not found

    if there are some friend in your list is abnormal such like their avatar can be seen, delete them and add again

    this problem will be resolved
Thema:

Can’t add friends or delete them

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