Cant add friends, need to change settings even though the settings are changed so i should be ...

TimeToFloat69 · Mar 21, 2018

So i have a problem with adding a friend and i have already changed the settings so that i should be able to add my friend

:)

TimeToFloat69 · Mar 21, 2018

Sea of thieves Cant play it since i have to change my settings which are already changed

When i start sea of thieves it says that my settings wont allow me to play multiplayer, and i also can't add my friend on xbox. The thing is i have changed the settings so that i should be able to add my friend AND start sea of thieves but i cant do anything
of it

Obsessive Power · Mar 21, 2018

harassment

Have you changed your privacy settings, specifically online status to 'friends only'? Are you playing with friends? Have they changed their privacy settings to 'friends only'? If you or your friends don't change their privacy settings, then if they can't
get to you, they will simply try to join your games via your friends.

If you and your friends change your privacy settings, it should stop these people from joining you in the future.

Mister Quasar · Mar 22, 2018

Thanks for letting us know, TimeToFloat69!

So we can take a closer look and make sure to get you the right info, can you reply with some additional information?

1. Are you seeing this issue on an Xbox One or Xbox 360 console?

2. Do you see any difference if you try to add that friend via the Xbox App or via Xbox.com instead?

3. Do you see the same issue when you try to add other friends, or just this one friend?

4. Please include a picture of any specific error messages you're seeing when you try to add that friend.

5. Are there any steps you've already tried, to resolve this issue? If so, let us know what steps you've done so we can avoid retracing things you've already tried.

TimeToFloat69 · Mar 23, 2018

Thanks for letting us know, !

So we can take a closer look and make sure to get you the right info, can you reply with some additional information?

1. Are you seeing this issue on an Xbox One or Xbox 360 console?

2. Do you see any difference if you try to add that friend via the Xbox App or via Xbox.com instead?

3. Do you see the same issue when you try to add other friends, or just this one friend?

4. Please include a picture of any specific error messages you're seeing when you try to add that friend.

5. Are there any steps you've already tried, to resolve this issue? If so, let us know what steps you've done so we can avoid retracing things you've already tried.
Click to expand...

I have tried changing settings, it is every friend and i can't start sea of thieves since my multiplayer settings won't allow me to play online

Mister Quasar · Nov 1, 2018

Thanks for that info!

To make sure, do you see an active Gold membership when you sign into your
Microsoft Account Subscriptions? An active Xbox Live Gold membership would be required to play online.

Also, is this account a
child or teen account?

TimeToFloat69

Thanks for letting us know, !

So we can take a closer look and make sure to get you the right info, can you reply with some additional information?

1. Are you seeing this issue on an Xbox One or Xbox 360 console?

2. Do you see any difference if you try to add that friend via the Xbox App or via Xbox.com instead?

3. Do you see the same issue when you try to add other friends, or just this one friend?

4. Please include a picture of any specific error messages you're seeing when you try to add that friend.

5. Are there any steps you've already tried, to resolve this issue? If so, let us know what steps you've done so we can avoid retracing things you've already tried.

I have tried changing settings, it is every friend and i can't start sea of thieves since my multiplayer settings won't allow me to play online

Mister Quasar

Thanks for that info!

To make sure, do you see an active Gold membership when you sign into your
Microsoft Account Subscriptions? An active Xbox Live Gold membership would be required to play online.

Also, is this account a
child or teen account?

Mister Quasar

Thanks for letting us know, TimeToFloat69!

So we can take a closer look and make sure to get you the right info, can you reply with some additional information?

1. Are you seeing this issue on an Xbox One or Xbox 360 console?

2. Do you see any difference if you try to add that friend via the Xbox App or via Xbox.com instead?

3. Do you see the same issue when you try to add other friends, or just this one friend?

4. Please include a picture of any specific error messages you're seeing when you try to add that friend.

5. Are there any steps you've already tried, to resolve this issue? If so, let us know what steps you've done so we can avoid retracing things you've already tried.

Cheesy Wisp

Someone told me to change ''Others can communicate'' to friends or everyone, which is in the xbox account settings that should fix the problem. but i cant access the site to change my setting.

hockeymaster119

how come on my xbox, even though i changed my settings, it says i cant purchase games, i tried turning it off and turning it back on, but that didnt work, what should i do?

Cant add friends, need to change settings even though the settings are changed so i should be ...