cant add email to create account

Okay, I plugged the keyboard back in, restarted the console, and then the keyboard worked again..

Having the same issue here. I unplugged my keyboard and reset the console to no avail..

when you create a new microsoft account (email) it auto creates and xbox account as they are now one in the same, there is no way to transfer from one to another, you could have created an alias on the xbox account and then made that primary but you cant add an already created microsoft account.

you cant simply transfer a gamertag from one microsoft account to another, it is the microsoft account that holds all the info regarding purchases etc etc.

when you create a new microsoft account it automatically creates a new gamertag with a random name.

you can add a new email address to your existing microsoft account as an alias and even make that the primary email.

Sure I can help.

First go to: https://account.live.com

Sign in using the email and password that you use to sign in to your Xbox account.

Now go to Account aliases>Add alias

Now you will get 2 options: Create a new email address and add it as an alias and Add an existing email address as a Microsoft account alias

Create a new email address and add it as an alias will let you create a brand new email ending with @Outlook @Live or @Hotmail

Add an existing email address as a Microsoft account alias will let you add an email that you have already created on to your account (it can be anything, even if it is not a valid email, so check your spelling)

If you choose Create a new email address and add it as an alias : once you create the new email it will kick you back to "Account aliases", click on "Make Primary" under the new email and it will make it the new email on your account, you will now use it
to sign in to your Xbox and Xbox.com.

If you choose Add an existing email address as a Microsoft account alias: Once you add the email that you want it will kick you back to "Account aliases", from here, click on "Verify", it will send you a verification link to the new email, you must go to
your email, login, and click on the verification link, after you do that, come back to account.live.com , go back to "Account Alias", and now click on "Make Primary" under the new email and it will make it the new email on your account, you will now use it
to sign in to your Xbox and Xbox.com.

To delete the old email: Once you have a new primary email, click on "remove" under the old email to remove it.

Have a nice day.