Cant Add Device

I'm Samy an independent advisor and I'll be helping you

How are you?

Your PC will be automatically added to the account when you log your account into the Microsoft Store app and when you enable offline permissions in the Microsoft Store app, you can enable offline permissions in the app settings.

The option to add devices on the devices page only applies to Microsoft products.

Hi there,

Purchasing errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any (outstanding amount) issues, these need to be sorted prior to being able to purchase items.

After that try purchasing on both xbox console and via xbox.com

Also check that the Xbox Live account, the console and website all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

OK, thanks. Because once the serial number valid, I had device add but nothing in the end. This is especially for tracking and warranty.

The only devices I have ever seen associated with my account are PC, laptop, Xbox One, mobile phone and tablet. These are all devices that can login to your Microsoft account. A controller doesn't have that ability, so wouldn't show in devices connected
to account.

It will be registered to your account for such purposes. As stated the fact that it isn't a device that can interact with yiur account, it won't show in the list.