Can't add custom image, but account age is over 40 years old.

Discus and support Can't add custom image, but account age is over 40 years old. in XBoX Accessibility to solve the problem; I clearly set my birthday to August 18th, 1975. However, when I try to add a custom profile picture, it says "Custom images are only available for... Discussion in 'XBoX Accessibility' started by Lee20Three, Aug 21, 2018.

  1. Lee20Three
    Lee20Three Guest

    Can't add custom image, but account age is over 40 years old.


    I clearly set my birthday to August 18th, 1975. However, when I try to add a custom profile picture, it says "Custom images are only available for adult accounts".

    I think this is a glitch... because personally 40+ years old should be considered an adult.

    :)
     
    Lee20Three, Aug 21, 2018
    #1
  2. rocky12304
    rocky12304 Guest
    Age settings?

    Im confused how to change my age on Xbox when I try to change my gamepic to q custom image it says I'm not old enough but I am my account is
     
    rocky12304, Aug 21, 2018
    #2
  3. LongJohnTbagg
    LongJohnTbagg Guest
    I can't add a custom gamerpic and I have an adult account

    Hello Sir/Ma'am. Whenever I try to give myself a custom gamerpic, I'm given the same message: : Choose one of the featured images. Custom images are only available for adult accounts. My Microsoft Account is 27 years old, and I'm an adult account in my Microsoft
    Account Family. Help would be very much appreciated. Best Wishes.
     
    LongJohnTbagg, Aug 21, 2018
    #3
  4. Lee20Three
    Lee20Three Guest

    Can't add custom image, but account age is over 40 years old.

    Oh, sorry. I forgot to add something. I accidentally made the age on the account like 1 year old or something. I upgraded it to an adult account or something, and fixed the age. I can do everything except add custom images. I can play games rated M and
    everything else like that.
     
    Lee20Three, Aug 21, 2018
    #4
  5. Smwutches
    Smwutches Guest
    It's not possible to change the age of an account once it's been created. So if you had accidentally set it for 1 years old, the age would still be 1 years old. Any dates that are changeable would only be for your Microsoft account, not the Xbox account.
     
    Smwutches, Nov 5, 2018
    #5
  6. Lee20Three Win User

    Can't add custom image, but account age is over 40 years old.

    Oh, sorry. I forgot to add something. I accidentally made the age on the account like 1 year old or something. I upgraded it to an adult account or something, and fixed the age. I can do everything except add custom images. I can play games rated M and
    everything else like that.
  7. Smwutches Win User

    Can't add custom image, but account age is over 40 years old.

    It's not possible to change the age of an account once it's been created. So if you had accidentally set it for 1 years old, the age would still be 1 years old. Any dates that are changeable would only be for your Microsoft account, not the Xbox account.
  8. Daft Badger Win User

    How many of us cant get a custom gamer picture cuz of xbox system?

    You have to be 18 years old or over to upload a custom gamerpic which is just fine.

    Nothing needs to be changed.

    The age limit is there for a reason.You'll just have to wait until you are old enough.
  9. FY Hawk Win User

    Problem with custom profile image

    The original birthday of the account has to be of 18 years of age or higher for this.
    My account is over 18 years old, so what's the problem?
  10. Vision Verrify Win User

    Modern Warfare 3 unredeable.

    Hi,

    I've a Xbox 360 (Non - Slim Xbox).

    The color is: white.

    It's over the 4 years old, but Xbox Customer Support says, it has nothing to do with the age of my Xbox.
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Can't add custom image, but account age is over 40 years old.

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