Can't add an account to sign into my Xbox One! Help!

Discus and support Can't add an account to sign into my Xbox One! Help! in XBoX on Consoles to solve the problem; So I can't sign into my xbox. Last night was perfectly fine but today it wouldn't let me sign into my account. When I would select my account it would... Discussion in 'XBoX on Consoles' started by KevinGallagher8, Oct 27, 2019.

  1. KevinGallagher8
    KevinGallagher8 Guest

    Can't add an account to sign into my Xbox One! Help!


    So I can't sign into my xbox. Last night was perfectly fine but today it wouldn't let me sign into my account. When I would select my account it would spin a couple times, and then go back to the 'choose which account' screen. I've hard restarted and
    reset the xbox back to factory settings but it did not solve the problem. When I first start the console after a factory reset, I'll get to the point where I sign into an account and it'll briefly load, and then tell me I have to sign in later and continues
    with other first startup things. When I get to the dashboard and try to add an account, it'll pause, and then bring me back to the 'add an account' screen without ever actually signing me in or adding my account. If someone has any other troubleshooting
    steps that would be amazing!

    :)
     
    KevinGallagher8, Oct 27, 2019
    #1
  2. dedshot2k Win User

    Can't add an account to sign into my Xbox One! Help!

    Just want to know if it is an issue on your end. Which will be fixed over time. Or if it's the xbox console it self?

    And what I should do? Return it to be replaced?
  3. Ricardo Cintra Win User

    Can't add an account to sign into my Xbox One! Help!

    when you try access your Microsoft Account or your outlook email, they works fine?
  4. XBF Steven R Win User

    Can't add an account to sign into my Xbox One! Help!

    Hi KevinGallagher8



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  5. dedshot2k Win User

    Can't add an account to sign into my Xbox One! Help!

    So I can't sign into my xbox. Last night was perfectly fine but today it wouldn't let me sign into my account. When I would select my account it would spin a couple times, and then go back to the 'choose which account' screen. I've hard restarted
    and reset the xbox back to factory settings but it did not solve the problem. When I first start the console after a factory reset, I'll get to the point where I sign into an account and it'll briefly load, and then tell me I have to sign in later and continues
    with other first startup things. When I get to the dashboard and try to add an account, it'll pause, and then bring me back to the 'add an account' screen without ever actually signing me in or adding my account. If someone has any other troubleshooting
    steps that would be amazing!
    Hey Kevin I had exactly the same issue. I fixed it by unplugging the Ethernet cable(internet). And connecting through Wi-Fi. Hope you find this useful.

    Cheers dougy
  6. KevinGallagher8 Win User

    Can't add an account to sign into my Xbox One! Help!

    You are a beautiful human being. Even though I ran network tests to confirm it was online, when I took it off and connected via WiFi it was able to sign in. Plugged the ethernet cable back in and we're off and running. I can't explain how much I appreciate
    you taking the time to respond. Take care you wonderful creature.
Thema:

Can't add an account to sign into my Xbox One! Help!

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