Can't add account.

Discus and support Can't add account. in XBoX on Consoles to solve the problem; Did a factory reset now I can't add an account. During set up it had a loading wheel for a few minutes then said to recover account at the dashboard.... Discussion in 'XBoX on Consoles' started by Justinisangry, Feb 9, 2020.

  1. Can't add account.


    Did a factory reset now I can't add an account.

    During set up it had a loading wheel for a few minutes then said to recover account at the dashboard. Well, at the dash it shows a loading wheel for a few minutes and goes back to dash withour an error popup.

    It says it's connected when I test it, and my router says it's connected. I even tried with a wired connection.

    I've tried literally every solution I've found on here and nothing has worked.

    What can I do about this?

    :)
     
    Justinisangry, Feb 9, 2020
    #1
  2. WGID Win User

    Can't add account.

  3. xab_on_xbox Win User

    Can't Add Account

    You'd want to visit this link

    https://support.xbox.com/en-US/contact-us#2

    You'll have to choose to ask a question, and then type "person" to get a representative and request a callback, but it doesn't appear you can do this outside of business hours which are your typical 9-5
  4. KellenTheDino Win User

    Can't Add Account

    What's the best number to contact them on? I can't seem to find one that connects me to a real person.
  5. white knight ax Win User

    Can't Add Account

    Good morning. Try xbox.com/support or 18004699269.
  6. Reactor Leak SF Win User

    Can't add account.

    Just a quick question. Is this a new Xbox console you're setting up or did you factory reset one you've had for a while? If you did do a factory reset on a console you've had for a while, how long have you had it, what model is it, and why did you need
    to do a reset? Sorry for the extra questions, but trying to troubleshoot any possible thing I can think of
Thema:

Can't add account.

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