CANT ACCESS SETTINGS ON THE XBOX APP

Discus and support CANT ACCESS SETTINGS ON THE XBOX APP in XBoX Games and Apps to solve the problem; When in try to go into settings the app just closes itself! what should i do???? e6f0a3b0-e9ba-43d2-96a7-a0ca70a21354 Discussion in 'XBoX Games and Apps' started by Anders0912, Mar 16, 2017.

  1. Anders0912
    Anders0912 Guest

    CANT ACCESS SETTINGS ON THE XBOX APP


    When in try to go into settings the app just closes itself!

    what should i do????

    :)
     
    Anders0912, Mar 16, 2017
    #1
  2. MoB NINJAH
    MoB NINJAH Guest
    xbox problems

    i cant access my settings app and the home screen only shows my games and apps he right side bar thats it and cant fully connect to the internet.
     
    MoB NINJAH, Mar 16, 2017
    #2
  3. Goggin716
    Goggin716 Guest
    Questions about the Preview Program & EA access hub app

    Im in the preview program, fully registered. When I click on the EA access hup app it says unavailable? Its one of the quests to sign up and use ea access. I can pin the app but not download. Anyone know why I cant download the ea access hub app? Also I
    cant get into the preview program forums.
     
    Goggin716, Mar 16, 2017
    #3
  4. Paul Bab
    Paul Bab Guest

    CANT ACCESS SETTINGS ON THE XBOX APP

    Hi,

    There are different solutions that you can perform to help resolve problems with fully accessing the Xbox app on your Windows 10-based device. Refer to the following:

    Solution 1: Run the troubleshooter for Windows apps

    Check out this
    page     and follow the prompts on your screen.





    Solution 2: Check for apps and games from Windows Store

    Click this
    link     and perform the steps provided.





    Solution 3: Uninstall and reinstall the Xbox app

    1. Type Windows Powershell in the search box.
    2. Right click Windows Powershell and select Run as administrator.
    3. Copy and paste the following command: get-appxpackage Microsoft.XboxApp | remove-appxpackage
    4. Press Enter.

    Restart your Windows 10 device to refresh and sync all changes made. Then, download and install the Xbox app

    here     and check if it works correctly this time.

    If anything comes up, feel free to get back to us so we can provide further assistance.
     
    Paul Bab, Mar 16, 2017
    #4
  5. Anders0912
    Anders0912 Guest
    that didn't work...

    anything else I can do?

    I will make a call to support tomorrow
     
    Anders0912, Mar 16, 2017
    #5
  6. Paul Bab
    Paul Bab Guest
    Thanks for the prompt response. You may check your device for Windows software and driver updates. Refer to this

    link     and perform the steps provided.

    If the issue persists, you may sign in using a different Microsoft account to the Xbox app on your Windows 10 computer. You may also sign in as a different user on your device. Here's how:

    1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
    2. Select your account name from the top-left corner of the menu, and then select Switch account.
    3. Sign in with an account other than the one you were using.
    4. Access the Xbox app and check if it now works correctly.

    Keep us in the loop with the outcome.
     
    Paul Bab, Nov 2, 2018
    #6
  7. Paul Bab Win User

    CANT ACCESS SETTINGS ON THE XBOX APP

    Thanks for the prompt response. You may check your device for Windows software and driver updates. Refer to this

    link     and perform the steps provided.

    If the issue persists, you may sign in using a different Microsoft account to the Xbox app on your Windows 10 computer. You may also sign in as a different user on your device. Here's how:

    1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
    2. Select your account name from the top-left corner of the menu, and then select Switch account.
    3. Sign in with an account other than the one you were using.
    4. Access the Xbox app and check if it now works correctly.

    Keep us in the loop with the outcome.
  8. Anders0912 Win User

    CANT ACCESS SETTINGS ON THE XBOX APP

    that didn't work...

    anything else I can do?

    I will make a call to support tomorrow
  9. Paul Bab Win User

    CANT ACCESS SETTINGS ON THE XBOX APP

    Hi,

    There are different solutions that you can perform to help resolve problems with fully accessing the Xbox app on your Windows 10-based device. Refer to the following:

    Solution 1: Run the troubleshooter for Windows apps

    Check out this
    page     and follow the prompts on your screen.





    Solution 2: Check for apps and games from Windows Store

    Click this
    link     and perform the steps provided.





    Solution 3: Uninstall and reinstall the Xbox app

    1. Type Windows Powershell in the search box.
    2. Right click Windows Powershell and select Run as administrator.
    3. Copy and paste the following command: get-appxpackage Microsoft.XboxApp | remove-appxpackage
    4. Press Enter.

    Restart your Windows 10 device to refresh and sync all changes made. Then, download and install the Xbox app

    here     and check if it works correctly this time.

    If anything comes up, feel free to get back to us so we can provide further assistance.
  10. King IKazma Win User

    I cannot access anything on my dashboard.

    I am having the same exact issue. i cant access anything. i get the same error code, cant get to my setting, friends, games and apps, cant even open up black ops 3. this needs fixed asap.my xbox is a vegetable until then.
  11. Omagar1 Win User

    Minecraft not working with Microsoft Account

    Hi

    i have a similar issue but with the migration to Microsoft accounts, every thing works fine but i cant play multi player. aparently its linked to my privacy settings but i cant access them to change them

    how do access my privacy settings?

    this is as far as ive got but it loops me from here

    https://support.xbox.com/en-GB/help/family-online-safety/online-safety/manage-app-privacy-settings-xbox-one
Thema:

CANT ACCESS SETTINGS ON THE XBOX APP

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