Can't access security setting in Minecraft

Discus and support Can't access security setting in Minecraft in XBoX Accessibility to solve the problem; Hi I am trying to set the security settings for my son on Minecraft. We are using a 9th gen ipad. We sign in to microsoft and Minecraft and go to... Discussion in 'XBoX Accessibility' started by MurrayHewitt, Feb 12, 2023.

  1. MurrayHewitt
    MurrayHewitt Guest

    Can't access security setting in Minecraft


    Hi I am trying to set the security settings for my son on Minecraft.

    We are using a 9th gen ipad.

    We sign in to microsoft and Minecraft and go to settings then privacy online safety.

    It takes us to microsoft Xbox and says we can't do this because we are either using a child account that's a member of an xbox family group or you're using an adults account that set as a member of an xbox family group.

    So we are the first, but what is the problem with this??

    What I think is happening is I need to set up a Microsoft Family Safety app and add my son's Microsoft account and then link his device.

    So I am on the ipad and signed into the Microsoft Family app. I hit connect device.

    It gives us four choices, we hit the one that says iphone and ipads.

    It give us the option of a QR code that neither my phone or ipad understands. It gives me an option to click on a link to download the family safe app and says follow the instructions.

    Which has taken me back to where we started. Being in the family safety app on my son's device saying how to connect device!!

    Help it has been a week of circles!!!!

    :)
     
    MurrayHewitt, Feb 12, 2023
    #1
  2. MateusFontana Win User

    Minecraft Security Settings

    No problem sir, we are here to help.
  3. MateusFontana Win User

    Minecraft Security Settings

    Yes, try using the link for your region and country to see if the issue is resolved.
  4. MateusFontana Win User

    Minecraft Security Settings

    I understand, because the problem happened after the migration, I recommend that you contact the game's developers, informing us of everything that you informed us here. You can be contacting them via the link below.

    https://help.minecraft.net/hc/en-us/requests/new
  5. JayFiona Win User

    Minecraft Security Settings

    I tried but for some reason it keeps kicking me to the US site for the call option. So I guess Denmark hasn't got any.

    Edit: I found it. Thanks for the time you put on to try and help.
  6. JayFiona Win User

    Minecraft Security Settings

    Hi,

    Thanks, but I already did, and they told me to contact Microsoft because it is a Microsoft account and they don't have any chance of doing anything for me in that regard.
Thema:

Can't access security setting in Minecraft

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