Can't access my profile on the 360 after I changed my gamertag.

xXAtoMiCbOMbXx0 · Jan 9, 2018

So on the 8th of January, which was on a Monday in 2018, I decided to change my Xbox Live gamertag that I had for almost 5 years. I decided to go on my 360 to play some Halo 3 multiplayer only to find out that I keep getting disconnected from Xbox Live because
of a account security verification process or something like that. Went through all the steps, and confirmed my profile, but then I get another prompt saying that "this account cannot sign in to Xbox Live. To fix this, redownload it." Is this implying that
even though I added security and verified it on my account, I'd have to redownload my profile? I'm pretty worried as I have put way to much dedication into my games, and achievements and I just hope I don't have to start over! Any help is extremely appreciated!!

:)

Strange Brewtal · Jan 9, 2018

Downloading Profile Problems

I'm getting error code 80151006. This happened when I changed my gamertag on my new 360. My old gamertag and profile downloaded just fine on the new console but now that I changed it I can't download it. I've also tried to download my profile with my new
gamertag on my old console, it also will not download and I get the same error code.

sergioag · Jan 9, 2018

Can't login to XBox LIVE after changing gamertag

Hi there,

I've recently changed my gamertag from "Player12345..." to "SeitanRules", on my Windows Phone 7 Xbox Live Extras app. After doing so, I no longer have access do my Xbox Live account on my console, and can't access my save games. I've tried to download my
profile again but I keep getting an error message:

"Sorry, XBox LIVE profiles can't be downloaded right now. Try again later

8015190E

(the first time I've had this error it had the "8007274C" code)

Any help appreciated!

Flymonkey102 · Jan 11, 2018

No you won't lose any progress, just delete the profile off of the console and re-download it.

Flymonkey102

No you won't lose any progress, just delete the profile off of the console and re-download it.

Strange Brewtal

I'm getting error code 80151006. This happened when I changed my gamertag on my new 360. My old gamertag and profile downloaded just fine on the new console but now that I changed it I can't download it. I've also tried to download my profile with my new
gamertag on my old console, it also will not download and I get the same error code.

Nathan Roberts (Sunk

Hey there

I downloaded my profile onto my cousins Xbox 360. The profile. and contents where successfully installed. Meaning it could be down to the profile its self

After looking through posts. I have noticed that some people could dowload their other gamer profiles, but not their main ones. However, they did change their email address associated with their Gamertag. And this may be the problem. I can't see the problem
been down to the Xbox One, as my profile was last on the Xbox one and still is.

This is why I want to ask, Have you been trying or have you changed your email address connected to your Gamertag?

Hope you post back

Regards,

Epsilon South

Yes that's correct but I can't actually access the Ambassador section because I changed my gamertag. In the past whenever an Ambassador changed his/her gamertag they needed to inform the Ambassador staff (or by email) so their profile could be updated within
their system.

Maybe that's changed now as I haven't been on for a couple of months however, I could be wrong.

StéphaneDelarue

I have triple check my credit card and the profile info !!!

And for my gamertag, I can still have access to all my games with gold and the xbox one game it's just the xbox 360 games with gold that I can't obtains the new ones (the old one still works)

Can't access my profile on the 360 after I changed my gamertag.