Can't access my messages on xbox.com

Discus and support Can't access my messages on xbox.com in XBoX on Consoles to solve the problem; Hi. I was instructed by Microsoft Xbox support to post my problem here as they exhausted their efforts and were unsuccessful in helping me. 3 weeks... Discussion in 'XBoX on Consoles' started by Johnenewt1, Feb 4, 2017.

  1. Johnenewt1
    Johnenewt1 Guest

    Can't access my messages on xbox.com


    Hi. I was instructed by Microsoft Xbox support to post my problem here as they exhausted their efforts and were unsuccessful in helping me. 3 weeks ago I received a 1-week comunications ban which is now over. Since then I am unable to view my Xbox Live
    messages on xbox.com. I get an error message of: "An error has occurred. Please try again later". The support rep also submitted a report on their end about it. Any ideas on what I can do?

    :)
     
    Johnenewt1, Feb 4, 2017
    #1
  2. taidara
    taidara Guest
    Can't access my messages on Xbox.com

    Are you able to view your Live messages on your console, or through the Xbox app on your Windows/Mac machine?
     
    taidara, Feb 4, 2017
    #2
  3. Johnenewt1
    Johnenewt1 Guest
    Can't access my messages on Xbox.com

    Hi. I was instructed by Microsoft Xbox support to post my problem here as they exhausted their efforts and were unsuccessful in helping me. 3 weeks ago I received a 1-week communications ban which is now over. Since then I am unable to view my Xbox Live
    messages on xbox.com. I get an error message of: "An error has occurred. Please try again later". The support rep also submitted a report on their end about it. Any ideas on what I can do?
     
    Johnenewt1, Feb 4, 2017
    #3
  4. taidara Win User

    Can't access my messages on Xbox.com

    Are you able to view your Live messages on your console, or through the Xbox app on your Windows/Mac machine?
  5. Francia J. Win User

    Can't access Xbox.com

    Hi iTojoTi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    There are multiple reports in regards to the said error for now there is no official announcement yet but in the meantime please try from time to time.
  6. GrizzlyBear83 Win User

    witcher 2 is already up

    I can't be the only one receiving error messages when I try to download the game, right? Heck, I can't even access the game's marketplace page here on xbox.com
  7. Eagle41 Win User

    Xbox.com Unable to access Messages

    I have been having this problem for WEEKS! Below is the message I receive on XBOX.com when I select the "Messages" tab:

    "Uh oh... that shouldn't have happened.

    It appears you've found a glitch in the system. Please try again later.

    date: 12/31/2015 4:10:59 AM

    s: H1npqVTC5vqHIr6X0sxYv1lYmWf4TrG5NTsWk5ljqUo=

    req: ea462977-aef5-4517-ba6d-857a3e3e798b"

    Also, when I click the "Messages" link on my Windows 10 XBOX app, the app just shuts down. This has been going on for TOO LONG! This needs to be fixed ASAP!
  8. Troskey Win User

    Xbox.com Unable to access Messages

    UPDATE - Signed out and back into W10 Xbox app and I am now able to access messages
Thema:

Can't access my messages on xbox.com

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