Cant access my gifted one year ago minecraft java (it has nothing to do with not being able...

Discus and support Cant access my gifted one year ago minecraft java (it has nothing to do with not being able... in XBoX Games and Apps to solve the problem; I have been gifted a minecraft java+bedrock a year ago and now i cant launch the java version of this game, in launcher it offers me to buy it tho i... Discussion in 'XBoX Games and Apps' started by AiH9917, Jan 22, 2025 at 5:56 PM.

  1. AiH9917
    AiH9917 Guest

    Cant access my gifted one year ago minecraft java (it has nothing to do with not being able...


    I have been gifted a minecraft java+bedrock a year ago and now i cant launch the java version of this game, in launcher it offers me to buy it tho i was logged in the proper account. When i tried to do something about it at the https://www.minecraft.net/en-us/msaprofile/mygames the website has refreshed the page and showed to me that i dont own any of these games. When i opened the website again but from a different page, it showed me that i do own these games, i thought it was just a servers problem but when i relaunched the minecraft launcher it told me that i dont own the Java version. I've saved a screenshot of the receipt in my outlook mail but i couldnt really attach it because it says that theres a failure with uploading.

    I've been trying to contact a community manager for last 30 mins, but couldn't contact a community manager or a support center.

    :)
     
  2. Darhyl Amizola Win User

    Cant access my gifted one year ago minecraft java (it has nothing to do with not being able to find it)

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft game.

    I just want to clarify, does the Minecraft Java and Bedrock edition appear on your account transaction? To confirm this, kindly sign in to account.microsoft.com > order history > select the date of range when you redeemed your Minecraft gift codes a year ago.

    If it does show up, please perform the following workarounds according to the official Mojang Support: https://help.minecraft.net/hc/en-us/articles/4408948974989-Minecraft-Java-Edition-Demo-Mode-

    "Ensure you have logged into the correct Microsoft Account that purchased Minecraft. You can locate your Microsoft Account on the Microsoft Help Page.​​ https://support.microsoft.com/en-us...username-b2049472-3b8f-27d3-61c6-67a668453f4c

    Other possible issues could be:

    Your launcher is out of date. Update via Settings > About or re-download the Minecraft Launcher. https://www.minecraft.net/en-us/download

    You purchased Minecraft under a different email address, or the email address has been changed. Be sure to check your account page to verify your purchase of Minecraft. https://www.minecraft.net/en-us/login?return_url=https://www.minecraft.net/en-us/msaprofile

    Your purchase was refunded. In this case, you will have received an email from Minecraft and will need to re-purchase the game from the Minecraft Store. https://www.minecraft.net/en-us/store/min...

    You just purchased Minecraft while the account was logged into the launcher, or you have not yet chosen a Java profile name. Be sure to restart your launcher and re-try.

    Make sure your system meets the system requirements. https://help.minecraft.net/hc/en-us...ation-Issues-FAQ#h_01FFJMSQWJH31CH16H63GX4YKE "

    If the issue persists, I highly recommend you reach out to Mojang Support for further assistance as they have the tools and resources to properly investigate this case:

    https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. ljlandich0 Win User

    How to play minecraft without Launcher

    So , i have their same problem. Afyer migrating my mojang account to microsoft i cant find my bought minecraft anymore but i bought many years ago with my mojang account (java edition , i also have the email confirmation of the redemption of the gift card) . After contacting mojang they all lead me here to microsoft support
  4. MultiManStudio Win User

    Why wont my gamertag update?

    I changed it well over a year ago. But I cant try to get it to update again because of the fact that it says that I already own that gamertag and still need to use it!

    Also, if I Use the new minecraft launcher, its trying to get me to pick a new tag for java minecraft, but Im happy with my current name. But I cant input my current name do to the fact that I already own my current name, and have for years.
  5. Antonius Moerman Win User

    Buying Minecraft Realm Extension Java edition with PayPal

    Hi Ben,

    Thank you for your help!
    I am indeed using Minecraft Java edition on the PC.

    Logging in and out doesn't seem to be the problem. I think the marketplace is only accessible using the betrock/windows edition. I can go to the marketplace there and still purchase items through this method.

    If I am logged into Minecraft Java edition and go to Minecraft Realms it will show me the option to renew a realm which takes me to minecraft.net (Profile>Wallet & Realms) where I normally renewed my realms for Java edition. For this, the payment option has been a problem. I remember being able to renew it using this method not too long ago.
  6. greg1982little Win User

    Minecraft says I no longer own it after migrating my account on Java edition.

    Good evening dgl_thrawn,

    I'm still experiencing the same issue as you wrote about.

    I migrated my account at the beginning of this month.

    I've contacted support and had exchanged messages relating to possible solutions. I was asked to delete and re-add accounts, try alternative launcher etc.

    I'm logging in to my only Microsoft account and the launcher only offers me the demo of the game, and not access to my previously created worlds.

    I've tried everything they suggested by nothing works.

    I purchased the windows version of Minecraft a few years ago with my same Microsoft account and I purchased the Java edition shortly after, using my separate Mojang account.

    Even though I have proof of purchase of BOTH version of the game I still am being forced to settle for the Java demo or BUY THE JAVA EDITION FOR A SECOND TIME. I'm not doing this.

    It wouldn't be an issue if I was able to load Java edition worlds up in the Windows edition...........but that is not an option.

    Never mind.
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