Can't access my child in Xbox Live Family Privacy

If your account is set as Child or Teenager in Privacy, Family settings you will not be able to access Halo 5's Forge or Custom Games. An XBOX Live account must be Adult to access that content.

I'm assume your childs account is member of the Family Accounts.

Xbox One App: How to Allow Access Under Family Accounts

1. To begin, log into the main account that has control over the Family accounts.
2. After that, go to All Settings -> Account -> Family.
3. Once there, choose the child account for which you wish to allow access.
4. Next, go to Privacy & Online Safety -> Xbox Live privacy -> View Details & Customize.

Hello Dan,

There is no error displayed. I added Xbox Live account of my second child via Download Profile on Xbox. The account was added without a problem. Then I checked Settings > Family, but there was only an account of my first child. The same situation is on
my XBox Live Account (on the internet); under Security, Family...-->Privacy & Online Safety. There is only first child too.

Martin

Hello, My name is David. I am an independent advisor, happy to help you today.

If you want to enable live streaming for your teen on an Xbox Series S using Twitch and you have parental controls set up in Microsoft Family, here's how you can do it:

Make sure you have an adult account: To enable live streaming for your child, you must have an adult account in Microsoft Family. If you don't already have an adult account, you can create one by following the instructions on the Microsoft website.

Access Microsoft Family settings: Sign in to your adult account and access Microsoft Family settings. This can be done through the Microsoft website or through the Xbox Family Settings app.

Add your child to the family: If you haven't already added your teen to the Microsoft Family, you'll need to do so. Follow the instructions provided on the Microsoft website or in the Xbox Family Settings app to add your child to your family.

Set up content restrictions: In Microsoft Family settings, make sure content restrictions are set appropriately to allow live streaming. Verify that "Allow live streams" is enabled for your child's account.

Check privacy settings on Twitch: In addition to settings in Microsoft Family, you may also need to adjust privacy settings on your child's Twitch account. Make sure the privacy and security options on Twitch allow live streaming for your account.

If you've followed all the steps above and your child is still receiving an error message when trying to set up live streaming, there may be a specific technical or configuration issue.

Please remember that live streaming may be subject to age and privacy restrictions, and it is important to make sure your child is compliant and has appropriate supervision while live streaming.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards.

Hi KensWNBOX! My name is Ricardo an independent advisor ready to help you with this situation!

If those 2 accounts can't logg in the privacy settings site means they are child accounts, this means that during creation the age of the accounts was set as a child, this can't be changed after creation, as for Xbox will remain as a child account until enough time pass to become an adult

The message doesn't say you are in a family, it appears because child accounts cant view their privacy settings an adult is required to add him to a Microsoft family here

https://account.microsoft.com/family/

After the adult account creates the family and adds the minor's account to his family In order for you to be able to play multiplayer, you must change the privacy settings of your account. It can be done here

https://account.xbox.com/settings