Cant access my Account!

Discus and support Cant access my Account! in XBoX on Consoles to solve the problem; Hello, my account (ShiiFtYxTitAn) I cant access this account or the Hotmail that was connected with this account, i have tried numerous times to fix... Discussion in 'XBoX on Consoles' started by Trinity TitanzZ, Jan 16, 2014.

  1. Cant access my Account!


    Hello, my account (ShiiFtYxTitAn)

    I cant access this account or the Hotmail that was connected with this account, i have tried numerous times to fix this problem by contacting yous, Every time yous send me a email that directs me to the email to reset the password for the email so i can
    access my account, but every time i fill out the form it says nothing is correct and it needs more information. i have come to the conclusion that the account has been hacked into and everything has been changed therefore i cant access my Xbox live account
    that has over $80 dollars worth of purchases and game progress.

    Please help or i will be taking this further about my money that has been stolen.

    :)
     
    Trinity TitanzZ, Jan 16, 2014
    #1
  2. liamsavage
    liamsavage Guest
    Cant access my account!

    wont work because i cant access any online settings without connecting to xbox live and i cant connect to xbox live without accepting the terms and conditions.
     
    liamsavage, Jan 16, 2014
    #2
  3. FullM3ta1Jack3t, Jan 16, 2014
    #3
  4. Xbox Snap
    Xbox Snap Guest

    Cant access my Account!

    I suggest you contact support via phone and let them know your situation. They will lock your account and conduct a fraud investigation.
     
    Xbox Snap, Jan 16, 2014
    #4
  5. AsapMarco3
    AsapMarco3 Guest
    i cant access my account !
     
    AsapMarco3, Feb 18, 2014
    #5
  6. Is on your console or on your xbox asapmarco

    Then for the person saying there was charges I there is only one way that I can think

    Is calling xbox support and. Then explaining to them when started to happen and there might be way for them to assist and possible help you out other ways as well
     
    AvailableWizman, Feb 19, 2014
    #6
  7. MeMo0oBe
    MeMo0oBe Guest
    Hi, I can not access my account
     
    MeMo0oBe, Jul 28, 2014
    #7
  8. Cant access my Account!

    Hey there, MeMo0oBe! This thread is kind of old and points you towards contacting support, which is what you should do. If you have any support questions that don't relate to accessing your account, feel free to post up a new thread detailing your issue!
     
    Misses Quinzel, Oct 31, 2018
    #8
  9. liamsavage Win User

    Cant access my account!

    wont work because i cant access any online settings without connecting to xbox live and i cant connect to xbox live without accepting the terms and conditions.
  10. FullM3ta1Jack3t Win User

    Cant access my account!

  11. iNb4 Ownage Win User

    cant access my account

    Hey there! As Vibroplex stated above. If you can verify a few things on the account such as your address, answer to your secret question, last four digits of the credit card on record, phone and name on the account, then they will be able to give you your
    WLID. Thanks! :)
  12. VibroPlex Win User

    cant access my account

  13. Rodrigo Oliver Win User

    Cant access my account

    Hi Julia, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Are you playing on a PC?

    Is the game being launched via the Xbox PC App?

    Please, make sure your Windows is updated:

    https://support.microsoft.com/windo...eshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd

    Then, reset the Microsoft Store:

    Press the Windows key +R

    Type WSReset.exe and press Enter.

    Restart your PC.

    Afterwards, please, download the Gaming Services Repair tool:

    https://aka.ms/GamingRepairTool

    Once downloaded, execute the file by right-clicking on it and selecting Run as Administrator.

    Follow the prompts and check if the issue was resolved.

    For more information: https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

    Moving on from there, reset your network settings:

    Please, follow these steps:

    Press Windows Key + X > Settings > Network & Internet > Advanced Network Settings > Network Reset > Reset Now.

    Let me know if it works!
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Cant access my Account!

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