Can't access minecraft, which i bought 4years ago

Prasurjya Buragohain · Nov 20, 2023

2019, I bought minecraft java editon on my mojang account. Played for 1year and quit. 4years later, decided to play again, only to find out all mojang accounts are now microsoft accounts & the time period for migrating accounts has ended. How do i get the game I purchased now?

I tried doing it on the website, but at the last step, it showed "We couldn’t complete the request successfully. This Mojang account is not eligible."

:)

Darhyl Amizola

Hi Prasurjya! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

According to the official Minecraft website, on Sep 19, 2023, the migration of Mojang accounts has now been completed. It is no longer possible to migrate unmigrated accounts or make the move.

Unmigrated Mojang accounts will not be able to sign in to Minecraft.net or the Minecraft Launcher to migrate. In addition, starting September 19, 2023, Minecraft Support will no longer be able to assist in any MSA migration-related tickets.

For reference link: https://www.minecraft.net/en-us/article/account-migration-last-call

You can try to check this link below for the Minecraft post-migration process:

https://help.minecraft.net/hc/en-us/articles/19615552270221

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If you feel the need to reach out to Microsoft Xbox Support, you may contact them here at this link:

https://support.xbox.com/en-US/contact-us/

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

musaisrailov1

They shouldn't be allowed to let me buy a product which I can't Access. I bought Minecraft with my Microsoft Account. Now it's suddenly connected to XBOX live and I can't access it.

HShardz

No

I have bought a game before which was minecraft like 3 years ago

hellothere111111111

How do minecraft.net and launcher have anything similar? What I said is, I can't get access to the minecraft.net page as it says I haven't bought Minecraft even though I have and my Minecraft launcher has everything ok, except for the part that I can't login into my Mojang account because I think it was deleted

M8 pixel

it shows i have bought minecraft 3 times, 2 days ago and i haven't bought anything, i think somebody stole my card info and bought minecraft 3 times, i don't have access to those minecraft accounts either so i just wondered can i get a refund of the 3 purchases?

i just checked back and all of the 3 purchases got refunded.

Correct me if i am wrong but, i think somebody tried to hack into my account and buy minecraft 3 times and then the accounts never got used so it got auto refund?

Can't access minecraft, which i bought 4years ago